We are seeking a dynamic and results-driven Business Operations Manager to oversee and enhance our operational processes. Based in New York City, this role will be responsible for optimizing business operations, managing vendor relationships and driving process efficiency—preferably within the P&C Insurance industry.
About The Role
Key Responsibilities
Develop and implement operational strategies to optimize business processes, increase efficiency, and reduce costs while maintaining high-quality standards across all business functions
Identify, analyze, and implement process improvements & automation using Lean and Six Sigma methodologies
Develop and maintain strong relationships with vendors and service providers, ensuring optimal performance and cost management
Collaborate with cross-functional teams to enhance operational workflows and reduce inefficiencies
Monitor key performance indicators (KPIs) and drive data-driven decision-making
Act as a strategic partner to senior leadership, providing insights on operational improvements
Required
PROPERTY & CASUALTY INSURANCE EXPERIENCE - AT LEAST 3 YEARS
5+ years of experience in business operations, process optimization, or related fields (insurance industry preferred)
Strong knowledge of Lean, Six Sigma, or other process improvement methodologies (certification preferred)
Experience managing vendors and third-party service providers
Proven ability to analyze data, identify inefficiencies, and drive operational improvements
Strong leadership and project management skills with the ability to work cross-functionally
Excellent communication, problem-solving, and decision-making abilities
Proficiency in business process management (BPM) tools and data analytics is a plus
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Engineering Services
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