Design Elementary

D2C - AVP (Digital Business Operations)

Design Elementary Bengaluru, Karnataka, India
No longer accepting applications

Company Description

Welcome to Design Elementary! India’s first DesignTech platform dedicated to transforming & simplifying architectural design experiences for B2C & B2B customers. Our platform combines cutting-edge technology with a network of experienced architects, engineers, and project managers to ensure efficiency, affordability, and top-notch quality for every project. With operations in 15+ cities, serving 1000+ customers and working with 50+ designers, we are your one-stop partner for comprehensive design solutions.


Role Description

This is a full-time on-site role located in Bengaluru for a D2C - AVP (Digital Business Operations) at Design Elementary. The AVP will be responsible for overseeing digital business operations, optimizing processes, and driving growth initiatives to enhance the customer experience and operational efficiency. Will lead the end-to-end operations of the online vertical — from strategy, platform growth, customer acquisition, and design delivery to profitability. They must blend tech-driven thinking with operational excellence, working closely with product, design, marketing, and sales teams.


Qualifications

  • Experience in digital business operations
  • Strong project management skills
  • Knowledge of e-commerce and D2C business models
  • Analytical and problem-solving skills
  • Excellent communication and leadership abilities
  • Ability to work in a fast-paced and dynamic environment
  • Experience in the design or real estate industry is a plus

Drive Online Sales & Revenue: Oversee sales targets for online design services (B2C + B2B).

Platform & Process Optimization: Streamline digital workflows for customer onboarding, project management & delivery.

Team Leadership: Manage presales, architecture teams, community managers & design delivery teams.

Customer Experience: Ensure seamless design consultation, real-time updates & customer retention.

Marketing Alignment: Collaborate with marketing to drive traffic, conversions & repeat customers.

  • Tech Integration: Work with product/tech teams to enhance the online platform's UX and automation.
  • Bachelor's degree in Business Administration, Marketing, or related field


Ideal Background:
  • 7–10 years in online business, D2C tech platforms, proptech, or design-tech companies.
  • Strong grasp on operations, P&L, team management, and digital tools.
  • Past experience in scaling a digital service business is a huge plus.


  • Seniority level

    Executive
  • Employment type

    Full-time
  • Job function

    Administrative
  • Industries

    Design Services

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