Senior Revenue Operations Analyst (Commissions)

Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.

Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.

As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.

Job Description:

About the job

Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.

Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyse all types of data.

As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.

Job Description

Role

As a Senior Revenue Operations Analyst (Commissions), you will design and manage commission structures that drive sales performance. You'll administer commission calculations, analyse incentive effectiveness, and ensure accurate payments using Everstage as the primary commission management tool.

Responsibility

Commission Administration - Design, implement, and maintain commission plans, ensuring accurate calculation and timely payment processing while resolving disputes and discrepancies.

Analytics & Reporting - Develop comprehensive dashboards and reports to track sales performance against targets, providing insights on commission effectiveness and sales trends.

System & Process Optimization - Maintain Everstage and related commission systems, document processes, and implement improvements to enhance efficiency, accuracy, and scalability.

Sales Performance Support - Partner with sales leadership to analyse performance metrics, forecast commission expenses, and identify opportunities for incentive optimization.

Compliance & Governance - Ensure adherence to financial regulations and internal policies, maintaining audit trails and supporting governance requirements for sales compensation.

Desired Experience

• 4 to 6 years of experience in Revenue Operations, Sales Compensation, Finance, or related fields.
• Proven experience administering commission programs and incentive structures.
• Strong analytical skills with proficiency in data analysis, financial modelling, and forecasting.
• Experience with commission management systems, particularly Everstage, and CRM platforms (Salesforce preferred).
• Advanced Excel skills and familiarity with business intelligence tools.
• Knowledge of sales processes and compensation best practices.
• Excellent attention to detail with ability to manage complex calculations and data sets.
• Strong communication skills capable of explaining complex compensation structures to diverse audiences.
• Bachelor’s degree in business, Engineering, or Finance.
  
  

Good To Have

• Experience with SPM (Sales Performance Management) platforms.
• Knowledge of quota setting and territory design methodologies.
• Experience in high-growth SaaS or technology organizations.
  
  

Location preference:

India - Bangalore

Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.