Line of Service
Advisory
Industry/Sector
Not Applicable
Specialism
Salesforce
Management Level
Senior Associate
Job Description & Summary
A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology.
Our Application Evolution Services team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance. We assist our clients in capitalizing on technology improvements, implementing new capabilities, and achieving operational efficiencies by managing and maintaining their application ecosystems. We help our clients maximize the value of their Salesforce investment by managing the support and continuous transformation of their solutions in areas such as sales, service, marketing and customer relationship management.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
Responsibilities
As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
- Strong working knowledge of sales processes.
- Provide expert guidance on product modeling and CPQ best practices
- Develop and maintain technical product solutions within the CPQ environment
- Assess current business processes, pain points, and future requirements.
- Articulate how Salesforce and CPQ can address gaps and optimize processes.
- Strong understanding of Agile/SCRUM methodologies
- Conduct thorough analysis to elicit, document, and prioritize business requirements.
- Possess a deep understanding of Salesforce CRM capabilities.
- Manage individual CPQ-focused tracks within Business Applications transformation
- Become an expert on best practices and how the client implements business systems including creating workflow, reports, and dashboards
- Gather and analyze business requirements and critical data elements across functional areas
- Serve as an expert in CPQ configuration and guide team members in configuration decisions.
- Deliver recommendations for business process improvements and implement recommendations.
- Salesforce and CPQ (Configure, Price, Quote) developers are responsible for designing, developing, testing, and implementing Salesforce and CPQ solutions to improve business operations and enhance customer experience.
- Designing and developing Salesforce solutions using Apex, Visualforce, Lightning components, and other technologies.
- Integrating Salesforce with other systems, such as ERP systems, marketing automation systems, and payment gateways.
- Troubleshooting and resolving technical issues related to Salesforce and CPQ.
- Providing technical expertise and guidance to business analysts, end-users, and other team members.
- A Salesforce and CPQ developer, one must have a strong understanding of Salesforce and CPQ technologies and experience in software development.
- Strong communication and problem-solving skills
- Supports testing cycles (UAT, regression, system) and/or Training/Training Materials.
- Ensure Salesforce implementations comply with industry standards and security protocols.
- Experience with REST/SOAP APIs (XML, JSON).
- User Interface: LWC, Salesforce Visual Force, HTML5, JavaScript, CSS, Lightening, jQuery, AJAX.
- Possess strong communication skills to effectively convey complex technical information to non-technical stakeholders.
- Work in a team environment that includes client interactions, workstream management, and cross-team collaboration.
- Good Team player. Take up cross competency work and contribute to COE activities.
- Escalation/Risk management.
Key Skills: Sales Cloud/ Service Cloud / CPQ / Salesforce LWC
Years of Experience: 5 to 9 years
Educational Qualification: BE / B Tech / ME / M Tech / MBA
Required Skills
- Lead the implementation of Salesforce CPQ, ensuring successful deployment and integration
- Provide technical support for CPQ product solutions, assisting users with inquiries and issues
- Experience with REST/SOAP APIs (XML, JSON).
- User Interface: LWC, Salesforce Visual Force, HTML5, JavaScript, CSS, Lightening, jQuery, AJAX.
- Design, develop, and maintain Salesforce CPQ system solutions involving product bundles, pricing rules, advanced approval workflows, validation rules in support of new requests and ongoing process improvements.
- Salesforce CPQ certification preferred
- Experience in Customization ie, Apex classes, triggers, Salesforce lightning, Aura, LWC, Integration, and deployments 3 Experience in Salesforce CPQ configuration and customization
Preferred Skills
- Can Implement Salesforce Lightning Industry best practices.
- Can create technical design from Functional design/Requirement
- Able to troubleshoot with debugging skill and Perform Impact analysis.
- Perform configuration and customization.
- SFDC Configuration but not limited to Workflows, Validations, Approval Process, flows, Process Builder, Security Model, Data Model.
Managed Services- Application Evolution Services
At PwC we relentlessly focus on working with our clients to bring the power of technology and humans together and create simple, yet powerful solutions. We imagine a day when our clients can simply focus on their business knowing that they have a trusted partner for their IT needs. Everyday we are motivated and passionate about making our clients’ better.
Within our Managed Services platform, PwC delivers integrated services and solutions that are grounded in deep industry experience and powered by the talent that you would expect from the PwC brand. The PwC Managed Services platform delivers scalable solutions that add greater value to our client’s enterprise through technology and human-enabled experiences. Our team of highly-skilled and trained global professionals, combined with the use of the latest advancements in technology and process, allows us to provide effective and efficient outcomes. With PwC’s Managed Services our client’s are able to focus on accelerating their priorities, including optimizing operations and accelerating outcomes. PwC brings a consultative first approach to operations, leveraging our deep industry insights combined with world class talent and assets to enable transformational journeys that drive sustained client outcomes. Our clients need flexible access to world class business and technology capabilities that keep pace with today’s dynamic business environment.
Within our global, Managed Services platform, we provide Application Evolution Services (formerly Application Managed Services), where we focus more so on the evolution of our clients’ applications and cloud portfolio. Our focus is to empower our client’s to navigate and capture the value of their application portfolio while cost-effectively operating and protecting their solutions. We do this so that our clients can focus on what matters most to your business: accelerating growth that is dynamic, efficient and cost-effective.
As a member of our Application Evolution Services (AES) team, we are looking for candidates who thrive working in a high-paced work environment capable of working on a mix of critical Application Evolution Service offerings and engagement including help desk support, enhancement and optimization work, as well as strategic roadmap and advisory level work. It will also be key to lend experience and effort in helping win and support customer engagements from not only a technical perspective, but also a relationship perspective
Education (if blank, degree and/or field of study not specified)
Degrees/Field Of Study Required
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Not Specified
Available for Work Visa Sponsorship?
No
Government Clearance Required?
No
Job Posting End Date
