Our client, a global automation software company and we are looking for Deal Desk Manager who will work with sales, product management, services, pricing and contracts in both an influencing and synthesis capacity.
You will be helping setup this function focusing on strategic direction, collaborate, build and maintain relationships with peers across Sales, Legal, Product, Security, Privacy, as well as Customer Support to enhance value and consistency for customers.
The ideal profile for this role will have :
- 10+ years experience driving operational improvements in a Deal Desk or Sales Operations including time at least one high growth B2B SaaS company.
- Demonstrated track record of process improvement for contract processing and general support to the sales organization.
- Strong organizational skills and business judgment with the ability to handle projects independently end-to-end.
- Excellent communication and critical thinking skills to understand sales policies and processes at a company and individual sales rep level.
- Excellent interpersonal skills; ability to interpret, clearly articulate, handle objections, and appropriately debate difficult issues related to commercial terms and deal constructs
- Strong process thinking to drive continuous improvements to the Deal Desk.
- Expertise of general software pricing models
- Experience working with Hubspot CRM, CPQ, and CLM tools
Responsibilities :
You will identify best in class practices, and contribute to the building out the next phase of team capabilities in support of our vision and mission, while fostering a culture based on our values.
- Understand products, pricing, and contracting at a detailed level
- Negotiate, and execute various agreements (NDAs, SaaS, License, PSA, partner or vendor agreements) with clients , vendors or partners partnering with relevant business stakeholders
- Develop and update legal forms and templates, processes, instructional materials, and playbooks
- Manage record-keeping for contracts and related correspondences, including tracking and advising on non-standard provisions and ongoing obligations
- Draw insights from pricing and deal structure trends across the region, revenue streams, and product sets and advise senior decision-makers.
- Drive best practices to increase sales efficiency and effectiveness via deal reviews, early checkpoint and enforcement of standard business practices and policies
- Assist with non-standard deal requests, structuring sophisticated deals, negotiations, driving cross-functional and cross solution teamwork
- Communicate with Sales and senior executives to provide Deal Desk point-of-view and review specific transactions, seek approvals as required by internal corporate guidelines
- Prepare executive-level deal review material and present to senior and executive management