Hi, we are ecobee.
ecobee introduced the world’s first smart Wi-Fi thermostat to help millions of consumers save money, conserve energy, and bring home automation into their lives. That was just the beginning. We continue our pursuit to create technology that brings peace of mind into the home and allows people to focus on the moments that matter most. We take pride in making a meaningful difference to the environment, all while being part of the exciting, connected home revolution.
In 2021, ecobee became a subsidiary of Generac Power Systems. Generac introduced the first affordable backup generator and later created the category of automatic home standby generator. The company is committed to sustainable, cleaner energy products poised to revolutionize the 21st century electrical grid. Together, we take pride in making a meaningful difference to the environment, all while being part of the exciting, connected home revolution.
Why we love to do what we do:
We’re helping build the world of tomorrow with solutions that improve everyday life while making a positive impact on the planet. Our products and services work in harmony to provide comfort, efficiency, and peace of mind for millions of homes and businesses. While we’re proud of what we’ve done so far, there’s still a lot we can do—and you can be part of it.
Join our extraordinary team.
We're a rapidly growing global tech company headquartered in the heart of downtown Toronto with offices in Toronto, Canada and Leeds, UK (and remote ecopeeps in the US). We get to work with some of North America and UK's leading professionals. Our colleagues are proud to bring their authentic selves to work, confident that what we do is grounded in a greater purpose. We’re always looking for curious, talented, and passionate people to join our team.
Who’ll You Be Joining:
We’re looking for a Sales Operations Analyst to support our rapidly growing Channels team. In this role, you will help build tools and create processes that enable our sales organization. Working with teams across Marketing, Sales, Finance, and BI, you will turn data into insights and create scalable solutions to help drive sell-through with our professional distribution and retail customers. You will support our Channel Marketing team to provide analysis on trade marketing ROI, demand forecasting, 3P selling, competitive & market activity.
We are looking for a motivated collaborator who uses data and storytelling to enable good decision making. Someone who can look holistically at the systems, data, and processes at ecobee and our customers, and optimize these processes to create valuable business outcomes.
How You’ll Make an Impact:
- S&OP – actively participate in the demand planning cycle with the sales & operational teams, work with the teams to identify trends and insights contributing to changes in consumer demand and how they should be reflected in customer specific & aggregated demand plans.
- Promotional planning and analysis – create & deliver ROI analysis for all price & co-marketing promotions, communicate cross-channel conflicts, lead post-promotion reconciliation & analysis
- Tools, insight & data management – become an internal specialist on customer data ingestion, visualization and business intelligence tools ensuring a high level of data hygiene
- Develop customer level insight to help improve sales velocity
- Market data & competitive analysis – use internal and external tools to analyze market level & store level cannibalization, promotional impacts, competitor activity, and general market insight
- Customer management – take a key role in onboarding new customers, project manage internal system setup, provide key customer supply information to Ops team, and collaborate with our business systems team for EDI setup
What You’ll Bring to the Table:
- You have progressive years of experience in sales analytics
- You have worked directly with customers/partners in a B2B and/or B2C environment. Experience with 2-step distribution, wholesale, or professional contractor/installers is a bonus
- You can demonstrate strong project management skills, being able to manage multiple initiatives concurrently
- You have a keen interest in process, enablement, managing data and crafting stories with it
- You can demonstrate strong analytical skills in forecasting and program ROI measurement
- You have experience with various software including Business Intelligence (BI), data visualization tools, CRM, Sales analytics tools
- You are comfortable operating in a lean environment and skilled at prioritization
- Just so you know: The hired candidate will be required to complete a background check
PS: We've built the following list as a guideline for some of the skills and interests of our development team - but we strive to build our team with members from a diverse background and skill set, so if any combination of these apply to you, we'd love to chat! What happens after you apply:
Application review. It will happen. By an actual person in Talent Acquisition. We get upwards of 100+ applications for some roles, it can take a few days, but every applicant can expect a note regarding their application status.
Interview Process:
- A 30-minute phone call with a member in Talent Acquisition
- A first round virtual interview for 60 minutes with our Manager, Sales Operations – expect technical, behavioural and situational questions
- The final step is another 60-minute virtual interview. You will be provided with a scenario similar to what you’d work on in this role, and some questions about how you’d approach it. You’ll have a week to prepare and then you’ll present your approach to a group of cross functional leaders. This will provide you with an opportunity to present your strategy, thought process, skills, and insights.
With ecobee, you’ll have the opportunity to:
- Be part of something big: Get to work in a fresh, dynamic, and ever-growing industry.
- Make an environmental difference: Make a sustainable impact while on your daily job, and after it through programs like ecobee acts.
- Expand your career: Learn with our in-house learning enablement team, grow with our quarterly hackathons, and enjoy our generous professional learning budget.
- Put people first: Benefit from competitive salaries, health benefits, and a progressive Parental Top-Up Program (75% top-up or five bonus days off).
- Play a part on an exceptional culture: Enjoy a fun and casual workplace with an open concept office, located at Corus Quay. ecobee Leeds is based at our riverside office on the Calls.
- Celebrate diversity: Be part of a truly welcoming workplace. We offer a mentorship program and bias training.
Are you interested? Let's make it work.
Our people are empowered to take ownership of their schedules with workflows that allow for flexible hours. Based on your job, you have an option of office, hybrid or fully remote work. It is our top priority to keep employees safe. As we continue to take measures to keep employees safe in our offices, we have adopted a mandatory vaccine policy to be present in the physical Toronto office or other ecobee sponsored events in Ontario as of November 1, 2021. As such, to be in our office, it is required to acknowledge a formal attestation and submit accompanying proof of vaccination status. For the foreseeable future, we will be conducting our interviews and onboarding sessions through video. New team members will also be starting remotely, with all necessary equipment provided and shipped to them.
We’re committed to inclusion and accommodation.
ecobee believes that openness and diversity make us better. We welcome applicants from all backgrounds to apply regardless of race, gender, age, religion, identity, or any other aspect which makes them unique. Accommodations can be made upon request for candidates taking part in all aspects of the selection process. Our recruitment team is happy to answer any questions candidates may have about virtual interviewing, onboarding, and future work locations.
We’re up to incredible things. Come and be part of them.
Discover our products and services and learn more about who we are.
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Please note, ecobee does not accept unsolicited resumes.