We are seeking a motivated Sr Operations Analyst/Manager for turning data into insights, be technically strong with excellent time management, communication, and collaboration skills. The successful candidate will have the ability to navigate and build relationships in a highly matrixed organization with a proven track record of understanding the factors that motivates professional Sales Teams.
Typical Duties
Assist in defining and constructing KPIs (Key Performance Indicators) strategy, insights and required reporting/dashboards to monitor overall territory health, data integrity, and other key objectives and performance indicators-
Assist with design, development and maintenance of models and analytics used to drive business decisions and other stakeholders
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Responsible for the transition of Sales related reporting migrating from off-line to an on-line model utilizing current and recommended tooling. Think automation.
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Analyze, monitor and provide insights related to Sales performance to assist sales and leadership team in developing plans that will lead to achievement of goals
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Produce daily, weekly, monthly and ad-hoc/SPIF reports using current business reporting tools (PowerBI, Tableau, SFDC, Excel)
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Responsible for accurate and timeliness of reports
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Lead cross-functional sessions with the Sales Operation organization to ensure consistent reporting standards and processes
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Establish baseline reporting for Sales Enablement to ensure trainings are producing positive/effective results
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Support the build and maintenance of annual quota workbooks
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Identify core process areas for improvement (i.e.: metrics, goals, data governance, compensation plans and resource plans to achieve objectives)
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Identify and develops tools to effectively communicate reporting priorities to the sales organization
Required Qualifications
7+ years of hands-on work experience in data analytics-
2+ years producing data strategy and insights
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Analytical Problem Solving: Willingness to deep dive into the details combined with ability to step back and synthesize data to make meaningful recommendations
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Excellent Verbal & Written Communication Skills: Ability to articulate your ideas in presentations and reports across the Avalara organization, from senior executives to your peers
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Must be detail oriented and be able to prioritize effectively to meet strict deadlines
Proven experience with the following Reporting tools (Tableau, SQL, PowerBI, Excel, SF Dashboards & Reporting)-
Ability to develop and articulate a Sales reporting strategy to further enhance Revenue Operations' impact to the business
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Able to create scalable and repeatable analytics, and able to perform complex analysis including regression, forecasting and probability modeling
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Ability to translate data into something actionable
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Proven experience interpreting data results in a way that is easily understood by less technical folks
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Able to manage multiple priorities and build excellent rapport with internal teams