A worldwide software leader in insurance technology, is searching for a Senior Director, Strategy & Execution, to join our Revenue Operations team. As a key leadership and highly cross-functional position within the organization, this leader will regularly interact with executive leaders and their teams (CRO, CCO, CMO, CFO, etc.) as well as operational/functional leaders to define, drive, coordinate priorities, programs, and planning efforts to maximize company’s revenue potential. This position will have purview across the end-to-end customer lifecycle for all the company’s products, businesses, and geographies, driving the most important cross-functional initiatives and helping senior leaders manage dependencies/risks, create mitigation strategies, and improve execution.
What You'll Do
- Collaborate closely with executive and senior leadership to identify and operationalize revenue opportunities to translate into execution
- Manage and maintain the portfolio of strategic revenue programs to improve sales/marketing efficiency, improve implementation practices, and/or retain existing customers by improving the customer experience
- Ensure the commercial team continues to make shrewd business and operational decisions as we grow/increase complexity, including maintaining the right short, mid, and long-term orientation
- Drive annual planning processes in concert with FP&A, operational (e.g. Sales Operations) and functional teams (e.g. Marketing)
- Conduct analytics to identify opportunities to improve sales performance, drive price realization, or create process efficiencies
- Drive and enable the performance of a high performing team through effective collaboration, clear goal setting, mentorship, roadblock removal, and regular performance feedback in support of company’s Performance Enablement program.
What You’ll Need to Succeed
We are looking for someone who:
- Can work remotely or from a regional corporate office location
Must Have:
- Experience managing teams, preferably in a consulting or sales/marketing/customer operations/transformation context
- 10 of more years of experience leading substantial commercial programs, consulting projects, and/or operational improvement-focused teams with diverse stakeholders
- Experience in software/SaaS
- Superior project management and organizational skills with effective, demonstrated approaches to drive cross-functional collaboration and results
- Excellent verbal and written communicator with the ability to develop deep trust-based relationships and guide different stakeholder groups directly and indirectly while leveraging persuasive communication skills
- Ability to problem-solve real-time and bring an ‘activist’ mentality to change management in an emotionally aware way
- Structured thinker with the ability to take initially ill-defined or abstract opportunities / solution ideas and create a structured way of communicating and executing against them
- Ability to prioritize time and problem solve to focus on most impactful activities / initiatives
- Emotional intelligence to drive to outcomes while maintaining relationships and trust
- Strong PowerPoint and Excel capabilities
- Salesforce, and/or OpenAir (or similar PSA) experience preferred
- PowerBI, Tableau and/or Alteryx familiarity a plus
- 4-year degree or equivalent from an accredited university in Business Administration, Economics, Technology, Engineering or related major preferred or equivalent experience
- We proudly support and encourage people with military experience, as well as military spouses, to apply
Additionally, you may have:
- MBA preferred from a top-tier institution