Summary
The National Account Manager has responsibility to develop and execute a well-defined account strategy to build distribution, improve shelf placement, and increase sales.. This will require building strong collaborative relationships with the customer partners and with Amy’s cross functional partners in identifying optimal distribution, promotional strategies, priorities, and ensuring the overall success of the Amy’s product portfolios in this account. As they are Amy’s face-to-the-customer, they must “live and breathe” the values of the company and demonstrate a commitment to working with humility and collaboration.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Act consistently with Amy’s values in supporting the Company and Sales goals, strategies and measures, and prioritizing the safety of our people and our food.
- Lead the execution of Strategic Customer Sales Plan for Amy’s.
- Be the key point of contact between customer and Amy’s. Develop collaborative win/win relationships with customers designed to deliver mutually beneficial business results.
- Achieve quarterly and annual net targets by managing trade spending and selling approved Amy’s programs.
- Responsible for forecasting and trade promotion management through the TPM system.
- Work on key customer agreements that align with Amy’s strategies and financial plan for sustainable growth.
- Manage business based on mutually agreed upon priorities and participate in quarterly insights and business reviews to proactively identify opportunities and ensure plans are on track.
- Actively communicate and foster collaborative relationships with cross-functional departments including Finance, Sales Operations, Supply Chain functions, Innovation, and Marketing to gain alignment and support for the Strategic Customer Sales Plan.
- Identify and understand customer's needs and customize plans that best meet the customer's strategic direction while optimizing distribution and growth opportunities.
- Actively participate on the Sales Team through collaboration, communication and best-practice sharing.
- Manage travel expenses and company resources in a prudent manner.
- It is the responsibility of all employees to uphold the mission of the Amy’s Food Safety and Quality This includes following all Food Safety and Sustainability programs and participating in all required training.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications and Skills
The National Account Manager is challenged to execute aggressive but achievable sales expectations, grow existing business, and build sustainable business relationship in highly competitive customers, while aligning with the mission and core values of Amy’s within stated profitability goals and the needs of the customers. This requires the ability to maintain a high level of enthusiasm and motivation to effectively manage relationships, the details of the daily business operations, and long-term strategic customer plan. He/she must be able to communicate to the customer and within our company in an open and honest, transparent and authentic way.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Bachelor's degree (B. A.) from four-year college or university or equivalent combination of education and experience.
- 5 years of experience in food sales/management with a consumer products company.
- Broker management experience of a minimum of 2 years
- Incumbent should have knowledge of sales, marketing, planning, forecasting, business analytics; ability to develop a business plan; excellent oral and written communication skills; critical thinking and creative problem-solving abilities; a desire to excel and leadership skills. Travel will be 30%-35% for customer meetings, trainings, and sales meetings.
Language & Analytical Skills
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Ability to write reports and business correspondence, and effectively present information in group settings.
- Ability to calculate figures and amounts such as discounts, interest, commissions.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
PHYSICAL DEMANDS
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, sit, use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to walk, lift and/or move up to 10 lbs. Specific vision abilities required by this job include close vision, and color vision.
WORK ENVIRONMENT
The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Office and retail environments. The noise level in the work environment is usually moderate.