Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans.
Millennium Health is hiring a Sales Operations Analyst to work as a liaison between Sales, Customer Service and Finance teams enabling the collection, analysis and reporting of sales related data to increase sales productivity and achieve company goals.
Essential Functions
- Work as a liaison with Sales, Customer Service and Finance as the Salesforce system ambassador producing reports and dashboards and maximizing use of the system across the business
- Liaise with FP&A and Sales to create and manage sales forecast
- Support territory planning and alignment, working with Sales and Customer Service, using Territory Planning module in Salesforce
- Facilitate sales contract administration and fulfillment using Salesforce and related tools
- Work one on one with Sales to facilitate training and provide pipeline management support in Salesforce
- Collect, analyze, evaluate, and report data to increase sales productivity
- Create and maintain standardized and custom reports, conduct quantitative sales analysis, provide support for sales programs on a daily, weekly and monthly basis, and assess future needs and ensure data integrity
- Conduct quantitative analysis including but not limited to ROI, trending identification and assessment of opportunity and risk, forecasting
- Identify opportunities to improve business processes and develop effective processes to support operations with support of leadership
Required Experience
- Bachelor’s degree in business administration or related field
- 2-5 years in a related field required, Life Science Sales or Sales Operations experience a plus (Pharmaceuticals, Medical Device, Laboratory)
Required Skills
- Advanced experience with sales methodology and planning in Salesforce
- Strong experience in Salesforce and Tableau or another BI tool
- Knowledge of basic statistical functions for analysis a plus
- High proficiency using advanced Excel functions for data analysis
- Strong knowledge of MS Office applications including Word, Excel, Project, and PowerPoint
- Ability to coordinate and manage simultaneous data analysis requests of varying sizes and scope
- Strong interpersonal skills with the ability to work independently and within a team environment
- Strong communication skills, both written and verbal
Millennium Health is an Equal Opportunity/Affirmative Action Employer and E-verify participant. All qualified applicants will receive consideration for employment without regard to race, color, creed, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.
https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm