Overview:
We are looking for a skilled Architect/Designer with extensive experience in CSG (Communications Software Group), Configure Price Quote (CPQ), and Order Management systems specifically tailored for the telecommunications industry. The ideal candidate will have a proven track record in designing and implementing Product Catalog solutions, configuring CSG applications, and adhering to TMF (TeleManagement Forum) standards. You will be responsible for delivering high-quality BSS projects that enhance our operational capabilities and drive customer satisfaction.
Responsibilities:
- Solution Architecture:
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Design and architect robust CSG and CPQ solutions that align with business objectives and enhance order management processes.
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Ensure the integration of Product Catalog management with CSG and CPQ systems for streamlined operations.
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Configuration Management:
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Configure CSG applications effectively, ensuring they meet the specific needs of the organization.
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Implement TMF standards to ensure compatibility and interoperability across systems.
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Project Delivery:
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Lead the delivery of multiple BSS projects from inception to completion, ensuring they are delivered on time and within budget.
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Collaborate with cross-functional teams to define project scope, objectives, and deliverables.
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Product Catalog Development:
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Design and manage the Product Catalog, ensuring it is comprehensive, accurate, and effectively supports the sales and order management processes.
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Regularly review and update the Product Catalog to reflect changes in offerings and market demands.
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Stakeholder Collaboration:
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Engage with stakeholders to gather requirements, provide updates, and ensure alignment on project goals.
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Facilitate workshops and discussions to drive consensus on design choices and implementation strategies.
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Documentation and Governance:
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Create and maintain detailed documentation of architectural designs, configurations, and project plans.
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Establish governance processes to ensure compliance with TMF standards and best practices in BSS implementation.
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Continuous Improvement:
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Stay up-to-date with industry trends and emerging technologies related to CPQ, order management, and telecommunications.
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Identify opportunities for process improvements and innovation within existing systems.
Requirements:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
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5+ years of experience in telecommunications architecture with a focus on CSG, CPQ, and Order Management systems.
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Proven expertise in configuring CSG applications and managing Product Catalogs.
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Familiarity with TMF standards and their application in BSS projects.
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Strong project management skills with experience in delivering multiple projects simultaneously.
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Excellent communication and interpersonal skills, with the ability to interact effectively with technical and non-technical stakeholders.
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Preferred Qualifications:
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Certifications related to CSG, CPQ, or relevant telecommunications frameworks.
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Experience with integration of CPQ solutions with CRM and billing systems.
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Knowledge of industry trends in telecommunications and BSS best practices.
