Job Title: Revenue Operations Analyst
Location: Hyderabad
Shift: EST
Reports To: Revenue Operations Manager
Department: Sales & Marketing Operations
Job Summary
We are looking for a detail-oriented and data-driven Revenue Operations Analyst to support the day-to-day operations across our Sales, Marketing, and Customer Success teams. Reporting to the Revenue Operations Manager, this role will focus on maintaining and optimizing our CRM and marketing systems, building reports and dashboards, tracking key performance metrics, and ensuring operational efficiency across the revenue funnel.
The ideal candidate is analytical, organized, a fast learner, and excited to work in a fast-paced, high-growth environment where they can make a measurable impact.
Key Responsibilities
Sales & Marketing Operations Support
- Assist in the daily management and maintenance of CRM platforms (Salesforce or Microsoft Dynamics).
- Support campaign setup, lead tracking, segmentation, and performance reporting in marketing automation tools (e.g., HubSpot).
- Ensure data accuracy and hygiene across all systems by performing routine audits and clean-up activities.
Analytics & Reporting
- Build and update dashboards and reports in Power BI, Tableau, or Excel to track KPIs and funnel metrics.
- Compile regular performance reports on lead generation, pipeline activity, and campaign performance.
- Analyze trends and provide initial insights to support strategy discussions with the Revenue Operations Manager.
Process Improvement & Documentation
- Document key processes, workflows, and SOPs related to revenue operations activities.
- Assist in identifying inefficiencies in tools or processes and suggest potential improvements.
- Support QA testing of campaigns and system updates to ensure data integrity.
Collaboration & Coordination
- Work closely with Sales, Marketing, and Customer Success teams to support execution of campaigns and GTM initiatives.
- Help coordinate cross-functional projects by tracking timelines, deliverables, and data dependencies.
- Participate in meetings and take notes/actions as required by the Revenue Operations Manager.
Qualifications
- Bachelor’s degree in business, Marketing, Analytics, Information Systems, or a related field.
- 1–3 years of experience in a sales, marketing, or revenue operations role (or equivalent internship experience).
- Basic familiarity with CRM and marketing automation platforms (Salesforce, HubSpot, Microsoft Dynamics, etc.).
- Proficiency in Excel/Google Sheets for data analysis and reporting.
- Strong attention to detail, problem-solving ability, and organizational skills.
- Comfortable working independently and managing multiple priorities in a dynamic environment.
Preferred Skills
- Experience with data visualization tools like Power BI or Tableau.
- Basic knowledge of SQL and/or experience pulling data from BI tools.
- Familiarity with tools such as Google Analytics, Salesloft, AdWords.
- Exposure to B2B SaaS or IT services industry a plus.
- Strong written and verbal communication skills.