About Us
Bringing True Hospitality to the world.
We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality.
We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way.
With over 370,000 colleagues in nearly 100 countries sharing our values, there’s countless opportunities at your fingertips.
We’re growing; grow with us.
Role Purpose
Analytics support for the global Marketing organization. Coordinate the compilation of hotel/brand performance data with internal constituents and outside consultants. Maintain performance databases. Respond to inquires about performance data and provide interpretation and analysis.
Key Accountabilities -
- Analyses internal and external data to refine and improve the analysis and the interpretation of performance data. •Coordinates and priorities specific internal requests for performance data.
- Evaluates and analyses performance trends and communicates to relevant stakeholder.
- Develops action-oriented insights to align with key priorities of relevant stakeholders.
- Adopt at the use of visualization tools including Tableau.
- Links key metrics from functions across the business including finance, commercial & technology, consumer insights to deliver decision driving insights.
- Delivers analyses and insights in a format that are appropriate, understandable and easily consumable by the audience.
- Will work within Excel, PowerPoint and Salesforce (or similar CRM tools), MeetingBroker, etc.
Key Skills & Experiences
Education -
Bachelor’s degree in Finance, Decision Science, Analytics, Business, Marketing or a relevant field of work, or an equivalent combination of education and work-related experience.
Experience -
One to two years progressive work-related experience.
Technical Skills & Knowledge -
- Tableau or similar visualization tools.
- Desirable but not mandatory SAS, SQL, Python, R.
- Demonstrated clear, concise and succinct communication skills, including adapting both verbal and written communication to the needs and level of user.
- Knowledge of hospitality industry preferred. Demonstrated ability to perform concurrent tasks that require technical and functional competence.
What We Offer
We’ll reward all your hard work with a great salary and benefits – including great room discount and superb training.
Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work.