Informativ LLC offers credit report and compliance solutions to the automotive and general consumer finance industries across the United States. The Company optimizes and automates the consumer finance qualification process through a fast, easy-to-use, and secure software platform made available to its extensive network of software affiliate partners. Informativ’s products and solutions place a heavy emphasis on compliance and identity verification to support the credit application and credit report process. Please visit www.informativ.com for additional information.
Position Description:
At Informativ, we thrive when our people thrive. To put our best-in-class products and solutions into the hands of customers nationwide, we need a professional to help optimize our rapidly growing sales organization. We are looking for a dynamic, high-performing Sales Operations Coordinator with strong communication and analytical skills. You will be responsible for interfacing with the sales team and multiple internal stakeholders to ensure the success of sales initiatives. The ideal candidate is a self-starter that has exceptional collaboration skills, project management skills, data management skills, and enjoys enabling the long-term growth and success of the sales team.
Responsibilities:
o Provide training and ongoing support to Regional Sales Managers (RSMs) and Sales Development Representatives (SDRs)
o Coordinate the collection of documents from proposal preparation to onboarding
o Maintain Account and Opportunity Hierarchy in Salesforce for Prospect accounts
o Assist RSMs with proposal preparation, contract signing, and handovers to onboarding team
o Ensure key data fields, contacts, and documents are uploaded into Salesforce at Closed Won
o Conduct weekly Opportunity pipeline reviews to maintain Salesforce data integrity
o Conduct weekly Lead pipeline reviews to make recommendations for lead quality, reduce garbage data, and ensure faster lead response times.
o Provide exceptional customer service in any interaction with prospects
o Identify opportunities for sales process improvement/optimization
o Proficiently manage and maintain the CRM and any other sales databases
o Support the training of Regional Sales Managers (RSMs) and Sales Development Representatives (SDRs) to increase sales throughput and conversion.
o Work closely with sales leadership on projects that will contribute to the overall success of the sales team
o Work well in a team environment supporting the success of others
o Act in a manner that maintains the company’s stellar reputation
o Other duties as assigned
Skills and Qualifications:
o BS or BA in business, finance, sales, marketing, computer science, general sciences, or a related field
o 2-5 years of experience in sales/revenue operations or similar role required
o 2-5 years of experience in Salesforce CRM required
o Certified Salesforce Administration or Associate Certification preferred
o Project Management certification is a plus
o Proficiency in MSuite and CRM software, with an aptitude to learn and leverage systems
o Familiarity with sales tools (ZoomInfo, PandaDoc, etc.)
o Strong strategic mindset, and equally able to roll up your sleeves and dive into tactical execution
o Experience with sales success metrics (OKRs, KPIs, trended analytics)
o Analytical mindset with exceptional problem-solving skills
o Excellent understanding of data management in the CRM
o Excellent communication and interpersonal skills
o Stellar organizational, project management, and time-management skills
Informativ is proud to be an equal opportunity employer committed to building a "best in class" work environment. We offer a rich benefit package including paid time off, health insurance, and 401(k).
Job Type: Full-time
Pay: From $70,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Paid parental leave
- Paid time off
- Vision insurance
Experience:
- Salesforce: 2 years (Required)
Ability to Commute:
- Frisco, TX 75034 (Required)
Work Location: In person
