GE Healthcare
Healthcare International
Category
Sales
Apprentice
Job Id
R4027624 Relocation Assistance No
Job Description Summary
The Business Operations Specialist will take on a multifaceted role ensuring both first class communication with Customers and Field Engineers, as well as internal processes such as service contract execution; install base data maintenance or PM and FMI management.
Job Description
Roles and Responsibilities
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Responsible for first class communication and coordination of external customers and internal Field Service organization and service job dispatch
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Ensure prompt customer support for all contract and non-contract related questions
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Maintain Install database accuracy by supporting field team, internal and external customers via phone and email
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Provide support for timely resolution of customer invoicing disputes in coordination with service teams.
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Creating basic reports and managing PM (Preventive Maintenance) and FMI (Field Modification Instruction) planning and follow up actions with internal stakeholders and external customers
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Play an active role in improving system data quality and drive process improvement initiatives to standardize & change way of doings through collaboration with multiple stakeholders
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Manage local purchases and cost allocation (vendor creation, PO creation/management, Invoice booking).
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Work closely with field & service sales teams to resolve technical and process-related issues.
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Support different operational project implementations
Qualifications/Requirements
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Bachelor's Degree or higher in related field (management studies, logistics, economics, etc.) is an advantage
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High attention to detail, ability to carry out administrative and reporting tasks with high precision
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Supportive team player with a strong drive to create a positive work environment
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Strong oral and written communication skills
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Proficiency in English and Hungarian languages
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MS Office knowledge
Additional Information
Relocation Assistance Provided: No
