We are currently seeking an experienced Business Operations Associate to join our team in our Manhattan, NY 10018 location.
Who We Are:
Reidy Contracting Group – a NYC based General Contractor firm. We have collaborated with some of New York’s leading companies. Working in partnership with our clients, we strive to maximize efficiency to ensure all our clients’ goals are achieved. Our projects include renovation, new construction, construction infrastructure, and existing refurbishments. With skilled and highly qualified staff, along with our experienced subcontractors, we consistently exceed expectations. To learn more about us, please visit us at www.reidygroup.com. Voted Crain's 2024 Best Places to Work in NYC!
About the Role:
We are a forward-thinking general contractor committed to operational excellence, innovation, and continuous improvement. Our Operations team plays a pivotal role in modernizing internal systems and streamlining workflows to support company growth and efficiency. We’re looking for someone who’s motivated, curious, and ready to make a meaningful impact as part of this mission.
As the Business Operations Associate, you’ll work closely with the Business Operations Manager to evaluate and implement company-wide process improvements. You’ll play a key role in analyzing internal workflows, researching technology solutions, and supporting cross-functional communication and project execution. This is a dynamic, hands-on opportunity ideal for someone interested in operations, construction, or business technology – especially someone who thrives in a fast-paced environment and enjoys solving problems.
What you’ll do:
Core duties and responsibilities include the following. Other duties may be assigned
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Support the Business Operations Manager in assessing internal systems, workflows, and process inefficiencies
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Conduct audits and provide actionable insights to inform data-driven improvements
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Research and compare potential tools for company-wide implementation, including construction technology and AI platforms
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Take ownership of assigned projects from start to finish, with guidance as needed – managing timelines, deliverables, and next steps while growing your decision-making skills
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Develop clear, concise materials to communicate internal changes (e.g., SOPs, one-pagers, presentations)
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Participate in meetings with leadership and other departments, contributing ideas, synthesizing information, and helping drive follow-up actions
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Maintain and update internal trackers, documentation, and internal libraries to ensure alignment and accessibility
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Apply critical thinking and curiosity to navigate new challenges and suggest impactful solutions
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Collaborate across departments to ensure operational initiatives align with company priorities
Our Perfect Candidate
Requirements:
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Currently pursuing or previously completed a degree in Business, Construction Management, Operations, Information Systems, or a related field
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Proficient in Microsoft Office (Outlook, Teams, Word, Excel, etc.); familiarity with project management tools is a plus
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Comfortable with learning and applying new technologies, including AI-powered tools and SaaS platforms
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Excellent written and verbal communication skills
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Demonstrated ability to manage time effectively, prioritize tasks, and follow through independently
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A self-motivated and curious mindset, with the ability to work both autonomously and collaboratively
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(Preferred) Familiarity with construction workflows, terminology, or industry standards
Ideal Candidate Qualities
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Keen attention to detail and accuracy
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Highly organized and able to manage multiple tasks simultaneously
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Tech-savvy with a strong interest in emerging tools and technologies (familiarity with artificial intelligence tools is a plus)
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Clear and confident communicator with a collaborative, team-first mindset
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Demonstrates critical thinking and sound judgement, particularly when analyzing written materials or complex information
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Proactive and entrepreneurial – always ready to jump in and add value where needed
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Self-directed, with a willingness to ask thoughtful questions and explore the “why” behind tasks
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Receptive to feedback and committed to personal and professional growth
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Highly adaptable and comfortable tackling new challenges, even in unfamiliar areas
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(Preferred) Understanding of construction fundamentals and industry terminology, though not required
Job Type: Full-time in office. No remote work.
Company Offers:
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Pay: $65,000-$85,000 annually based on experience and education
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Comprehensive benefits package available including: Healthcare Insurance, Life Insurance, Paid Vacation & Holidays, and 401(k) Retirement Plan
What You’ll Gain
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Hands-on experience contributing to company-wide operational improvements
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Exposure to strategic decision-making, change management, and technology integration in a fast-paced, evolving environment
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Opportunities to work closely with leadership and gain insight into cross-functional operations
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Skill-building in business analysis, process design, internal communication, and technology implementation
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Practical experience evaluating and leveraging technology and AI
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Mentorship from an experienced Operations leader with a focus on professional growth and development
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A chance to drive results, take ownership of your work, and contribute meaningfully to the company’s growth
