DEFELSKO CORPORATION is a leading manufacturer of a wide range of instruments used worldwide in the corrosion and protective coatings industries. Located in Ogdensburg, New York, DeFelsko is a privately held company of approximately 100 employees, with a strong reputation for innovation, quality, and customer service.
About the Role:
We’re looking for a detail-oriented and customer-focused Sales Operations Coordinator to join our team! In this role, you’ll provide essential support to our sales and service department, assisting with order processing, customer and dealer inquiries, and general office operations, gaining valuable experience and skills that can prepare you for future growth within the company.
What You’ll Do:
- Process and generate sales orders using customer purchase orders and sales team quotes.
- Assist the Sales Administrator with invoicing, shipping, and order management.
- Respond promptly to customer and dealer inquiries regarding orders, invoices, or related issues.
- Handle clerical tasks such as data entry, filing, and mailings.
- Support reception duties, including answering calls, routing inquiries, and greeting visitors.
- Monitor and maintain accuracy of order records and documentation.
- Complete other administrative projects and assignments as needed.
What We’re Looking For:
- High school diploma or equivalent required; Associate’s or Bachelor’s degree in Business, Communications, or related field preferred.
- Prior experience in clerical, administrative, or customer service roles preferred.
- Familiarity with order entry, invoicing, or shipping documentation is a plus.
- Strong attention to detail and accuracy in data entry and documentation.
- Excellent communication skills and professional demeanor.
- Ability to work independently and as part of a collaborative team.
- Flexible and dependable, able to seamlessly take on a variety of support tasks as needed.
- A self-starter with a strong desire for continuous learning and professional growth.
Why Join Us:
- Opportunity to grow and develop skills for future advancement.
- Work in a supportive, team-oriented environment.
- Gain hands-on experience in sales operations, customer service, and administrative support.
Learn more about our company and products at www.defelsko.com. To apply, please submit a cover letter and resume. In your cover letter, we encourage you to share why you are interested in this role and how your skills and experience make you a great fit.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: No less than 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Ogdensburg, NY 13669 (Required)
Ability to Relocate:
- Ogdensburg, NY 13669: Relocate before starting work (Required)
Work Location: In person