Director, Revenue Operations

Canva • Full-time • Los Angeles, CA, US • $228k - $317k / year • 1w ago

Company Description

About the Group

As Canva continues to rapidly grow and expand its product offerings, the Revenue Accounting function plays a critical role in managing the increasing complexities of revenue accounting, systems, strategy, and operations. Our team is responsible for delivering a frictionless quote-to-cash process; from deal negotiation to accounting to operations and sales compensation - providing exceptional service to our customers and internal partners across Finance, Sales, and Operations.

About The Role

At Canva, change and growth are part of our DNA - and we like to think that’s all part of the fun. This means the role will evolve over time, but here’s a flavor of what you can expect when you start.

We’re looking for an experienced Director of Revenue Operations to oversee Deal Desk, Sales Provisioning, and Sales Compensation, and to design a scalable roadmap that empowers our Sales team to move fast while maintaining strong financial discipline and governance. You’ll set clear guardrails for pricing and terms, streamline approval workflows, ensure clean activation and entitlements, while leading the planning and execution of sales compensation. Partnering closely with Revenue Accounting, Sales, Finance, Legal, Payroll, Systems, and Revenue Operations - you’ll introduce automation and strengthen controls.

This role is for a strategic, hands-on operator who drives efficiency, accuracy, and clarity through data and technology.

What You’ll Do

Lead and develop Deal Desk, Sales Provisioning, and Sales Compensation - fostering a customer centric focus, an ownership mindset and a collaborative culture.
Define pricing/discount guardrails, approval matrices, and exception frameworks; partner with Legal/Sales/Accounting on standard terms and playbooks.
Own entitlements and on-time activation with clean handoffs to Billing, Support, and Revenue Accounting.
Partner with Sales Ops to design and govern compensation structures that reward impact and fuel motivation (plans, quotas, SPIFFs, exceptions) and ensure accurate, timely payouts.
Enhance Salesforce/CPQ, provisioning, and compensation tools (Spiff/Xactly); strengthen documentation and implement controls to support SOX requirements and IPO readiness.

What We're Looking For

Experience leading one or more of Deal Desk, Sales Provisioning/Activation, and Incentive Compensation within high-growth SaaS or enterprise environments.
Strong analytical and modeling skills; ability to build business cases and assess ROI of pricing, exceptions, and incentives.
Experience with Salesforce, CPQ, entitlement/provisioning, and compensation tools (e.g., CaptivateIQ, Spiff, Xactly).
Proven track record of scaling processes and automation with strong governance and controls.
Excellent communication and stakeholder management—aligning Sales, Finance, Legal, and Operations around simple, scalable solutions.

What's in it for you?

At Canva we value fairness, and we strive to provide competitive, market-informed compensation whilst ensuring internal equity within the team in each region. We make hiring decisions based on your skills, experience and our overall assessment of what we observed and learnt in the hiring process. The target salary range for this position is $228,000-$317,000. When calculating offers, we make salary decisions based on market data and candidates' skills and experience.

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a stack of benefits to set you up for every success in and outside of work.

Here's a Taste Of What's On Offer

Equity packages - we want our success to be yours too
Health benefits plans to support you and your wellbeing
401(k) retirement plan with company contribution
Inclusive parental leave policy that supports all parents & carers
An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

Other Stuff To Know

We make hiring decisions based on your experience, skills, merit and business needs, in compliance with applicable local laws.

We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you!

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. Please note that interviews are conducted virtually.

Check out lifeatcanva.com for more info.