CHIEF REVENUE OFFICER (CRO)
eHub COMPANY OVERVIEW
eHub simplifies logistics through carrier orchestration, fulfillment intelligence, and seamless connections. Our platform, people, and partnerships empower brands and service providers to remove complexity, drive efficiency, enable strategic decisions, and accelerate growth.
CRO | ROLE OVERVIEW
As eHub’s CRO, you will be an instrumental leader for the future of our business, driving visibility, efficiency, performance, and scale across all of eHub’s revenue and go-to-market (GTM) functions. Your role is to align and leadsales, partnerships, marketing, customer success and revenue operation departments to deliver unprecedentedrevenue growth. You are responsible for developing and implementing strategies to optimize sales efficacy, improvecustomer acquisition, enhance customer retention and value realization, demonstrate industry leadership and buildworld-class partnerships. This role requires a strong understanding of both the logistics industry and the technologythat supports it, as well as excellent leadership and communication skills.
CRO | GENERAL RESPONSIBILITIES
Strategic Planning and Execution
Develop and implement comprehensive revenue growth strategies (both short and long-term) that integrate the value of all go-to-market (GTM) functions and opportunities.
Revenue Process Optimization
Continuously analyze and improve the current sales cycle (and focus areas) to streamline processes, improve efficiency, increase accountability, and enhance the customer journey experience.
Customer Acquisition and Retention
Develop and execute strategies to acquire qualified customers, retain existing customers, and maximize lifetime value through personalized experiences, targeted marketing, value realization, and expansion programs.
Revenue Team Leadership
Providing leadership and guidance to all revenue and GTM teams, ensuring they are equipped with the knowledge, tools, and products to effectively achieve revenue-related targets.
Performance Measurement and Reporting
Track and analyze key performance indicators (KPIs) related to revenue growth, customer acquisition, customer retention, lifetime value, etc. to identify areas for improvement and to make data-driven decisions.
Cross-Functional Collaboration
Collaborate effectively with other departments, such as Product and Operations, to ensure alignment and synergy in revenue generation efforts. Demonstrate inclusiveness in strategy development.
Industry Knowledge
Stay up-to-date on the latest trends and technologies in the commerce industry, including competitive advancements, and proactively represent their potential impact on revenue growth.
CRO | DESIRED SKILLS
Strong Leadership and Communication Skills
Proven ability to effectively lead and motivate revenue teams, communicate strategic vision, and build strong relationships with internal and external stakeholders, including customers, partners, and vendors.
Financial Acumen
A keen understanding of financial principles and the ability to develop and manage budgets, forecast revenue, track key performance indicators, and partner closely with Finance & Operations teams for optimal financial outcomes.
Deep Understanding of Sales and Marketing Best Practices
Expertise in a variety of industry-leading sales methodologies, marketing strategies, and customer relationship management principles.
Proficiency in SaaS Technology
Thorough understanding of SaaS technology markets, including the fulfillment/logistics sector, with expectation to drive core elements of the eHub product roadmap, revenue process and customer journey.
Data Analysis & Action
Demonstrated ability to analyze data from a variety of meaningful sources to identify trends, assess performance, make informed decisions, and deliver actionable recommendations.
Strategic Thinking
Excellent ability to develop and execute comprehensive revenue growth strategies that align with and support eHub’s overall business objectives.
Complexity Management
Understand and competently orchestrate the challenging complexities related to the people, process and technology within the fulfillment / logistics industry.
Problem-Solving and Decision-Making
The ability to identify and dynamically resolve issues related to sales, marketing, partnerships, and customer success, leveraging experience and existing personnel to find and implement effective solutions.
CRO | ROLE QUALIFICATIONS
Leadership and Communication Skills
Proven ability to effectively lead and motivate revenue teams, communicate strategic vision, and build strong relationships with internal and external stakeholders, including customers, partners, and vendors.
Track Record of Success
Demonstrable leadership success of repeatedly implementing and driving revenue growth through a variety of channels, including marketing, product, partnerships, lead management, customer success, direct sales, etc.
Educational Background
A bachelor’s degree in business, finance, or a related field is considered a minimum, with an advanced education (i.e., MBA) strongly preferred.
Revenue Platform Experience and Leverage
Deep expertise with revenue / business productivity tools and proven adoption of application implementation and usage by teams for enhanced reporting, accountability, and decision - making.
Work from Office
eHub maintains a work-from-office policy and culture. This position requires that this criteria be met.
WHY JOIN eHUB?
Be the growth architect: Drive top-line revenue strategy in a profitable, fast-scaling ecommerce logistics technology company.
Shape the future of GTM: Align sales, marketing, partnerships, and customer success to deliver unified, measurable revenue outcomes.
Lead with impact: Own high-visibility, company-wide initiatives that directly accelerate customer acquisition, retention, and lifetime value.
Operate at scale: Build the frameworks, processes, and partnerships that enable eHub to expand market share and unlock new revenue streams.
Collaborate with visionaries: Work alongside a passionate, innovative executive team committed to transforming fulfillment and logistics.
Leave a legacy: Define compensation models, revenue forecasting, pricing strategy, and customer lifecycle programs that shape eHub’s growth trajectory for years to come.
