Job Title: Director/Senior Director of Sales Operations
Location: Long Beach, California, USA
Hybrid: Three days per week (Tuesday, Wednesday and Thursday) in-office in Long Beach, CA
Remote work from home on Mondays and Fridays
About The Role - Key Responsibilities
Sales Strategy & Planning:
- Oversee the direct sales organization, providing leadership, goal setting, and performance management
- Develop and execute SaaS sales strategies to scale revenue, improve sales efficiency, and ensure delivery excellence for our SaaS solutions
- Partner with executive leadership to set sales goals and revenue targets
- Drive territory planning, sales forecasting, and pipeline management and analysis
- Generate sales reports, analyze key performance indicators (KPIs), and provide actionable insights to sales leadership
- Mentor and develop high-performing leaders and teams, fostering a culture of accountability, collaboration, and continuous improvement
Operations & Process Optimization
- Develop and streamline sales processes, policies, and systems
- Implement and optimize sales enablement technologies including CRM system (Salesforce), to improve efficiency and productivity. Ensure high levels of quality, accuracy, and consistency in sales data within Salesforce
- Standardize reporting and performance dashboards using SaaS best practices for sales adoption
- Establish a data-driven sales operations framework
Revenue & Performance Management
- Support the development and assignment of sales targets while monitoring performance
- Monitor win rates, deal cycles, and churn rates
- Identify and recommend adjustments to improve sales cycles, processes, and policies to improve effectiveness and efficiency
- Implement best practices in deal structuring and resource allocation
- Provide regular reporting and business insights to the VP of Sales and executive leadership team to support decision-making
- Promote best practices for direct sales team customer-related performance
About You - Essential Qualifications
- Experience with CRM, Salesforce strongly preferred
- Experience selling into industries such as Government, Insurance, Education, Financial Services
- Highly analytical individual with experience using Power BI or Tableau
- Experience with Sales Operations Frameworks
- Bachelor’s degree or equivalent experience preferred
- 10+ years of experience in sales operations or sales leadership in a SaaS organization
- 10+ years in direct and channel partner sales in a SaaS organization
- Proven track record of leading direct SaaS sales organization with measurable revenue and delivery growth
- Deep expertise in SaaS sales operations processes, including forecasting, pipeline analysis, and sales enablement
- Strong financial and business acumen with the ability to model, analyze and communicate complex data
- Hands-on experience with CRM and analytics systems. Salesforce and Power BI, a plus
- Exceptional leadership skills with the ability to build, motivate and scale high-performing teams
- Outstanding communication, influencing, and executive-level presentation skills
#SalesOperations #SalesLeadership #SaaSJobs #DirectorOfSales #SalesStrategy #RevenueOperations #GoToMarket #SalesEnablement #SalesAnalytics #CRM #Salesforce #DataDrivenSales #BusinessGrowth #OperationsLeadership #ExecutiveJobs #HybridJobs #LongBeachJobs #NowHiring #LeadershipRoles #TechCareers #SalesExcellence #SalesOps #B2BSaaS #SalesOptimization #SalesPerformance
