Role
Chief Revenue Officer / Head of Revenue
Location
REMOTE
Management
Business Development – Manage a team of one BD person. Scale up as needed.
Reports to
CEO
Employment Type
Full-Time, W2, Direct Hire
Benefits
Bonus, 401k, and Health Benefits
The Opportunity
The successful candidate will, first and foremost, be a partner to the CEO, and will also engage with key stakeholders including investors, and the board. We are seeking a hands‐on, detail‐oriented professional who is passionate about rolling‐up his or her sleeves and digging into the nuanced details of the company strategy. He or she will possess exceptional intellect, business acumen, and leadership skills to drive landmark business outcomes. She or he will thrive in a culture of continuous change and innovative disruption while operating in a highly collaborative culture. She or he will have skilled mastery in working cross‐functionally from the most strategic to the most detailed level.
This role plays an integral role in driving revenue growth for the company across channels and markets. Reporting to the CEO, this individual will be responsible for creating and executing multi‐layered strategies to ensure revenue achievement. He or She must thrive in a fast‐paced innovative environment with a proven history of building high performing teams, and strong trusted relationships with clients and partners. She or he will have the opportunity to make a significant and an immediate impact on the business.
Driving Results
- Acts to surpass goals, seizing opportunities to push the company forward, even in difficult situations
- Sets continually higher goals that are ambitious but realistic for self and team, geared to organizational objectives
- Focuses on accountability and analysis based on KPIs that enable business targets to be exceeded and strategies to be refined.
Leading People
- Builds dynamic and engaged teams across all key disciplines
- Acts with unquestionable integrity, credibility, and character; Demonstrates high moral and ethical behavior
- Collaborates with each employee to establish clear, challenging performance goals and metrics for the year
- Interpersonal/Communication Skills – an innate ability to channel different points of view; Able to establish and maintain excellent relationships and credibility quickly; Create team atmosphere with internal staff while achieving key objectives; Excellent consulting skills as well as public speaking
- Easily move others to action by planning, motivating, organizing, and controlling work being done
- Designs a performance management process to monitor projects and deliver results that exceed expectations
- Periodically reviews team progress against plans, focuses attention beyond the project to the full year or more
The Company
We are a leading provider of omnichannel gift cards and loyalty program solutions. Whether you are a Fortune 500 company or a Small to Mid-Sized Business (“SMB”), we have the flexibility to create a customized solution to fit your needs and achieve your goals.
Our competitive edge is realized by the fact that we operate a vertically integrated technology platform that securely processes all gift card and loyalty transactions in real-time at the point of sale. Our omnichannel solution provides a seamless shopping experience across all platforms-in store, online, mobile. Contact-free functionality adheres to social distancing practices by enabling the ability to text and email gift cards direct to recipients from our web portal.
Our team specializes in the design, production, implementation, and distribution of pre-designed and custom cards. We provide a full range of ancillary marketing products and services, plastic card fulfillment, eGift card options, and re-order assistance. We enable ISO partners and merchants to create gift cards and loyalty programs that increase sales and profit and reduce attrition. Contact us for a complimentary consultation.
Responsibilities
- Creating and executing strategies to grow Annual reoccurring revenue (ARR) for the company, as well as other types of revenue including payments and professional services.
- Develop growth strategies with the executive team and board of directors
- Create a standardized outreach for current and future clients and coordinate its implementation across sales channels, client management, and marketing and communications
- Create accountability within the company by developing appropriate metrics and coordinating compensation and promotions with these metrics
- Prospect and close relationships with key target clients
- Monitor the revenue pipeline and leads, adjusting as necessary to create sustainable growth
- Establish both short‐term results and long‐term strategy, including revenue forecasting
- Monitor the strategies and processes across the revenue cycle from customer acquisition to engagement to success
- Fill management gaps by building and training individuals and teams in Sales and Account Management
- Develop and implement robust sales management processes – pipeline, account planning, and proposals
- Oversee all Channel/Partner Development ‐‐ adding new sales channels and 3rd party resellers and partners
- Drive a “lean startup” style environment of constant experimentation and learning
- Leverage customer research (quantity and quality) to provide strategic leadership for brand architecture and positioning
Qualifications, skills, and experience
- 10+ years of experience with the payments and/or gift card/loyalty industries.
- 7+ years leading/supervising sales and marketing organizations.
- 4+ years of experience with POS products.
- Demonstrated Successful Sales Track Record
- Proven success in building high‐performing sales teams
- Driven – this is not a 40 hour a week job. Understanding that this is a hands-on sales/BD role as well as leadership role.
- Self‐Starter ‐ ability to execute and implement change
- Passion – for the company’s mission
- Highly energetic personality – a motivator
- Critical Thinking – strategic and highly analytical. The ability to make decisions grounded in data and metrics.
- Goal Oriented – naturally motivated to reach goals
- Maturity – provide a good balance of risk taking and judgment; Is aggressive and confident; Able to operate independently of a large staff
- Professional – unquestionable integrity, credibility, and character; Demonstrated high moral and ethical behavior
- MUST be driven by "making the number," and strong affinity for sales team success
- Excellent strategic thinking, influence, and leadership skills
- Strategic mind‐set, ability to tell a great story and the ability to draw insights from analytics to make key business decisions
- Strong facilitation and influencing skills necessary to drive and lead cross‐functional initiatives, and to be effective in a matrixed and fast‐moving environment
- The company is unable to sponsor a Visa.
Job Type: Full-time
Pay: $150,000.00 - $200,000.00 per year
Benefits:
Schedule:
Supplemental pay types:
Experience:
- payments or fintech: 2 years (Required)
- Management: 3 years (Required)
- Business development: 7 years (Required)
- meeting quotas and sales goals: 5 years (Required)
- Gift Card: 1 year (Preferred)
- Loyalty Programs: 1 year (Preferred)
- Point of Sale Device Products: 2 years (Required)
Work Location: Remote