is Germany's best-known AI company. We develop neural networks to help people work with language. With DeepL Translator, we have created the world's best machine translation system and made it available free of charge to everyone online. Over the next few years, we aim to make DeepL the world's leading language technology company.
Our goal is to overcome language barriers and bring cultures closer together.
What distinguishes us from other companies?
DeepL (formerly Linguee) was founded by developers and researchers. We focus on the development of new, exciting products, which is why we spend a lot of time actively researching the latest topics. We understand the challenges of developing new products and try to meet them with an agile and dynamic way of working. Our work culture is very open because we want our employees to feel comfortable. In our daily work we use modern technologies - not only to translate texts, but also to create the world's best dictionaries, and solve other language problems.
When we tell people about DeepL as an employer, reactions are overwhelmingly positive. Maybe it's because they have enjoyed our services, or maybe they just want to get on board with our quest to break down language barriers and facilitate communication.
What will you be doing at DeepL?
DeepL is looking for a Revenue Operations Associate to support our growing commercial teams (primarily Sales). You’ll serve as an operations partner to senior leadership, managers, and the team. This role is important to enabling DeepL to scale global revenue across our self-service engine and assisted sales motions. You support your teammates and the sales team by keeping many administrative tasks under control. As a process-oriented person, you simultaneously try to find and implement ways to reduce or automate administrative tasks, creating long-term value for the entire team.
Your responsibilities
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Manage multiple channels of communication (email inboxes) promptly
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Collaborate with commercial users to verify data inputs and troubleshoot errors
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Support the organization in managing data integrity and accuracy
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Work within the Revenue Operations team to improve and bring forward initiatives regarding processes throughout the organization
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Analyze data to find inaccuracies and identify trends
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Manage new and existing sales tools to enhance user adoption
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Create training and workflow documentation, and maintain ongoing documentation of processes as business needs evolve or features are added
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Partner with adjacent groups like Support, Finance and Business Operations
What we offer
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Make an impact! We break down language barriers worldwide and bring different cultures closer together
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Experience the excitement of a rapidly growing scale-up. Over the last year, we doubled in size with employees located across the UK, Netherlands, Germany, Poland, and Japan
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The opportunity to shape a product experience for an unlimited market with a diverse customer base (international customers, from start-ups to large corporations)
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We’ve got your back. We are an experienced, highly committed team with transparent decision-making processes. We cherish collaboration and efficiency, but the human approach, trust, empathy, and inclusivity are just as important
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Flexible work arrangements: with office hubs in Cologne, Berlin, London, and Amsterdam, you choose where and how you work. We offer fully remote work from UK/DE/NL/PL/JP, no strings attached, no 'to be reviewed'- DeepL is a remote-positive company now and forever
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Regular innovative team-building events – internationally!
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30 days paid vacation
About you
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Proven experience in a commercial or operations function
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Familiarity with Excel
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Interest in software and learning new tools
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Experience managing multiple priorities daily
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Excellent numerical and problem-solving skills
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Teamwork-oriented, highly adaptable and collaborative
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Basic Salesforce knowledge
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Zendesk Support knowledge is a plus
Please make sure to send your application in English.
We are looking forward to your application!