Sales Operations & Reporting Manager

Lenovo • Full-time • IN, Bengaluru • 1m ago

Description And Requirements

Responsibilities:

Business Performance

Own and lead all reporting for ANZ Ecommerce which includes weekly performance metrics for the eCommerce business.
Source data from multiple sources and create management reports to reflect business performance.
Identify, analyze, and interpret trends or patterns in complex data sets including mining databases to produce actionable information to determine processes and trends that impact our customers, providers, and stakeholders
Drive automation in reporting using existing tools including enabling the team to make data-based decisions.
Lead all new analytical incubation products on behalf of the ANZ team working with WW Lenovo Analytics organization.
Facilitate and run the weekly Sales and Operations cadence, and planning sessions along with deep dives & workshops

B2B Sales Performance

Part of weekly & monthly Cadence with sales teams on performance vs commits.
Responsible for all Sales Target deployments, Preparation of weekly & monthly reports for reviews.
Host & drive the business cadence meeting to monitor and drive the performance of the sales teams
Proactively monitor and strive to maintain high levels of quality, accuracy, and process consistency in opportunity/pipeline management (through MS Dynamics).
Monitor the accuracy and efficient distribution of sales reports and other intelligence essential to the sales team. Recommends revisions to existing reports or assists in the development of new reporting tools as needed.
Track and analyze the performance based on customer segmentation
Manage / Analyze opportunities through pipeline management tools like Dynamics 365.
Review the historical performance of account segments and support building propensity models for quarterly planning
Provide commercial insight and advice to Management and Sales through routine and ad-hoc analytics including:
Customer Growth & Profitability, Sales Productivity, Coverage & RAD analysis
Territory reviews / Gap Plans
Set up and capture Quarterly sales targets & Attainment Calculations

Key Competencies

Ability to build data reporting models in excel, run and maintain on daily basis and trouble shoot independently without assistance
Highly analytical in nature, the ability to gather disparate information about a market and derive business insight from data
- Identify trends in sales data
- Derive insight in the face of uncertainty or inaccurate data
Competent at basic database construction and query writing to self-serve information from a data mine
Strong attention to details and thoroughness in completing tasks
- Self-assess reports to ensure data accuracy and that the output is sense-checked for validity prior to submission
- Plan and prioritise time to ensure efficient delivery
- Flag potential issues to management and customers
Effectively transfer thoughts and expresses ideas verbally in individual or group situations
- Confidently present to any management or staff level and effectively transfer a message
A demonstrated ability and continuing desire to work under pressure, and aggressively attack tight deadlines
Tenacity and resilience in a constantly evolving operation environment
Independent thinking and the willingness to initiate and lead business transformations

Critical Skills

Independent thinking and the willingness to initiate and lead business transformations
High-level logical thinking, critical thinking Highly skilled in MS Excel, dashboard construction and data manipulation to extract analytical insight
Self-Starter/Entrepreneurial (not waiting for supervision or detailed instructions)
Practical, flexible and results-oriented mindset
Flexibility in working style to get things done
Strong skills with MS PowerPoint, and ability to structure “the prefect executive summary slide”
Excellent presenter and strong commercial acumen - good ability to communicate ideas
Experience with writing / building Access or SQL database queries
Reporting automation and visualisation

Requirement for the role:

Bachelor’s Degree
Good working knowledge of pipeline management tools like SFDC / D365
Good exposure to working on BI tools
Very high proficiency in MS Office tools like Excel, Powerpoint, etc.
Able to develop strong relationships with various stakeholders and ability to work with them
Able to work independently and meet requirements, maintains ownership, offers potential solutions, drive work to completion within specified timelines
Strong analytical skills and detail-oriented
Work under pressure
Relevant industries: PC / IT industry is an advantage