Cooke is a global seafood company with operations in North America, Europe, South America and Australia. Our company’s success is driven by our dynamic, highly-skilled and innovative management team, supported by dedicated employees who live in coastal communities and contribute to the local area’s economy and sense of community.
The Role
As a result of our robust growth throughout North America we are seeking a Director of Sales Operations to join our team in Saint John, NB. Reporting to the Senior Vice President, Sales and Marketing, you will oversee the customer service and support functions (inside sales) for North America.
Responsibilities
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Develop and support the advancement of Customer Relationship Management (CRM) best practices.
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Administer and improve the credit and complaints processes.
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Develop and improve world class sales, inventory and planning processes.
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Maintain and standardize Inventory Control processes across North American facilities.
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Develop and monitor production plans for value-added/specialty products.
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Prepare and execute an annual sales and distribution support plan.
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Process owner for sales reporting and analytics
Qualifications
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10 years leadership experience
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Process Improvement mindset, designation preferred
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Bachelor or Commerce of Business, MBA preferred
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Advanced MS Office skills (including Excel)
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Advanced communication skills across various audiences
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Detail oriented
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Action oriented
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High Energy, positive attitude
The Opportunity
The role description is just one part of the story. This is an opportunity to grow, to work within the parameters of the role but to reach your fullest potential. We are a team that is driven to succeed. We count performance, we reward contribution, and we recognize talent. It is about being at the center of a growing, global leader in seafood and knowing you are part of that growth. The ability to bring your passion for learning, desire for growth and energy for moving your career forward is what we offer.
The Why
Why Cooke? Simple – we are a company that rewards initiative, resourcefulness, and work ethic. We will champion your growth and provide you with the platform to create your path, your career, and your future.
NOTE: The recruiter is reviewing and interviewing eligible applicants for this position as they are received. If you are interested in this posting, you are encouraged to apply as soon as possible.
We thank all candidates for their interest, however, only those selected for interviews will be contacted.