About Metomic
Over the last ten years, SaaS has changed the way we work — for the better. Slack instead of email. Miro instead of sticky notes. Airtable instead of Excel. SaaS is helping tech companies move so much faster, but it’s also introducing a new surface area of risk they’ve never seen before. The risk of leaking sensitive data. As a result, companies are faced with answering the difficult question of how to manage compounding security risks as they grow without introducing more red tape that slows their team down.
At Metomic, we help companies protect sensitive data in SaaS applications like Slack, Google Drive and Zendesk.
Our technology connects to SaaS applications, detects the most critical sensitive data risks, and put automated policies in place to ensure these risks don’t happen again in the future.This liberates tech companies to make full use of their favourite SaaS apps whilst Metomic takes care of all the security risks behind the scenes.
After launching our product in April 2021, we now count some of the world’s most innovative companies as customers, such as Zego, Octopus Energy and Crypto.com. Our traction continues to accelerate and we’re backed by some great investors like Connect (investors in CityMapper, Typeform, Marvel), LocalGlobe (Improbable, Figma, Zego) and RFC (Hopin, Clubhouse, On Deck, etc).
The Role
You will be our first Revenue Operations Analyst hire and will be responsible for supporting the alignment of sales, marketing and customer success operations across the full customer life cycle to drive growth through operational efficiency and keeping all teams accountable to revenue.
What you'll be doing
- Improve existing routes to market and identify new routes to market, including leading our go to market strategy into the US.
- Be responsible for training and educating team members across departments on new processes and solutions. Note: how to operate, not how to sell.
- Set up robust reporting across the entire business, including the board, C-Suite, Team leads and individual contributors.
- Analyse and improve our sales process, recommending ways we can increase deal size, deal speed and conversion rates.
- Using CRM data, update and maintain the sales forecast and functional KPI’s, working closely with our Chief of Staff.
- Drive adoption of relevant tooling across the commercial functions.
- Support Marketing with attribution, contact lifecycle management, lead scoring and transitioning leads to sales reps.
- Research new territories for Metomic to expand our Ideal Customer Profile, whilst identifying business’ tech stacks, pains & the competitor landscape.
- Develop hiring plans that align with Metomic’s growth ambitions.
- Work with the Head of Customer Success to take a data driven approach to identifying upsell and cross sell opportunities.
Requirements
- You're a confident, commercially minded and excellent communicator who can clearly explain data, trends, analyse and initiate creative solutions and ideas.
- A team player, who can give guidance to the team and stakeholders without alienating.
- Demonstrable experience in Sales Operations, Revenue Operations or Business Operations in high-growth SaaS or technology companies.
- Provide reporting, tracking, insights and regular analysis to support Sales, Marketing and Customer Success in their decisions. You’ll be able to tell a story and present your results in a clear and interesting way, ensuring that the data is shared freely between all functions, allowing them to be more effective.
- Have an understanding of key SaaS B2B Sales, Marketing, and Customer Success concepts and how they work.
- Experienced in building and maintaining reports and dashboards and creating forecasting reports and insights.
- High level of autonomy and organisation, ability to manage several projects in parallel.
- You’re able to ask ‘why’, and challenge assumptions in a friendly and collaborative manner. You’ll have the ability to understand a problem, come up with a solution, test and implement across functions and the business.
We know your time is important and want to make sure our recruitment process provides both of us a really authentic and meaningful insight into what it would be like working together, so we’re planning on the following stages:
- Intro Call (30 mins) - This will focus on your motivations and interests, your journey to date and some of the experiences you’ve had, along with a chance to share more about Metomic and the role.
- Skills Interview (1 hour) - This will be with Jacob, our Head of Growth. This interview will dive deeper into your experience. We want to learn more about your unique skill set and what drives you to succeed. This is also a chance to ask questions to learn more around team culture, goals and expectations in the role
- Interview with Rich Vibert - our CEO and co-founder (30 minutes) - This is a great opportunity to hear more from Rich about his vision for Metomic and the journey to date.
- Meet the team (2 x 30 mins) - We’ll call this optional based on who you meet during the interview stages, but we also think it’s important you have the chance to meet some of your potential future colleagues and hear directly from them about their Metomic journey.
Benefits
- Our base salary range is £40-55k. We understand there is a broad range of experiences within the market so if you’re above this range and think you’re a perfect match for this role and Metomic, let’s chat about that.
- Our success is your success, so you’ll receive equity in Metomic (under our tax-efficient EMI options scheme).
- Remote Working - We’re remote-friendly and also have a flexible coworking subscription which you can use at any time
- Private Health Insurance - Enrolled from Day 1 through Vitality, for when life happens
- Holiday Leave - 25 days holiday leave, excluding bank holidays
- End of Year Break - At the end of each year we close for 2 weeks to allow for a meaningful break for our people. This break is fully paid and in addition to Holiday Leave
- Learning Budget - £750 per year to invest in your growth
- WFH Budget - £350 one-off contribute to your home office
- Unforgettable events - Annual team trip away (previous years have been a castle near Marseille, a penthouse in Lisbon, and a farm in South Downs, UK
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