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JOB DETAILS

Deal Desk Specialist - EMEA

CyberArk • United Kingdom, England, London • 2m ago

Date: Jan 30, 2023

Location: United Kingdom, London

Job Category: Sales

Department: Go To Market

About CyberArk:

CyberArk (NASDAQ: CYBR) is the global leader in Identity Security. Centred on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit https://www.cyberark.com, read the CyberArk blogs or follow-on Twitter via @CyberArk, LinkedIn or Facebook.

Job Description:

The Deal Desk is a strategic role which drives value to CyberArk in two keyways. First, by escalating issues which impede a Seller’s productivity and effectiveness be they commercial, operational or in the marketplace; and second by protecting the organization’s interests through compliant and financially viable deal structures.

The ideal candidate will be responsible for partnering with the Sales team in order to convey business rules and sales policies while acting as a trusted deal expert that aids them through CyberArk’s internal processes and successful deal closure. This role will support the EMEA Sales Organization and be a member of the Revenue Operations department.

Responsibilities:

Serve as a trusted adviser to the Sales Team on all commercial/business aspects of the deal to help drive deal closures
Provide quoting and deal structure guidance, pricing approvals and ensure compliance with published sales policies
Collaborate cross-functionally to facilitate and drive deal closure
Develop an expert level of understanding regarding all past, current and future license offerings in order to provide needed guidance to the Sellers

Partner with Sales Operations to identify system/process improvements, sales enablement and special projects
Aid in the continued development and maintenance of Sales policies and selling procedures
Work with the response center team on RFP/RFI responses
Assist in delivering relevant training to new and existing salespeople on deal desk, order processes and overall CyberArk best practices

Desired Skills and Experience:

At least 5 years of experience in a sales support role or equivalent role in a SW Vendor
Track record of success in working within or support of a sales team
Demonstrated ability to coordinate, navigate and motivate the range of internal and external influencers
Strong quantitative skills and highly proficient in Salesforce.com, CPQ, Excel and PowerPoint tools

A good understanding of software revenue recognition and order process principles
Highly Organized with the ability multitask, prioritize and deliver at times of high volume
Reporting and analytics, troubleshooting, problem-solving, and project management skills
Excellent teamwork and personal accountability
Fluent in English

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