Company Description
Eurofins Scientific is an international life sciences company which provides a unique range of analytical testing services to clients across multiple industries. The Group believes it is the world leader in food, environment and pharmaceutical products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and for supporting clinical studies. In addition, Eurofins is one of the key emerging players in specialty clinical diagnostic testing in Europe and the USA.
Group's key figures are approx. 5.4 billion Euros turnover, over 900 laboratories across 50 countries and about 55,000 staff.
Job Description
Basic Function and Scope of Responsibility:
The Senior Manager of Sales Operations leads the sales operations, sales reporting, data management, and selling efficiency processes. As a critical leadership position within a fast-growing company, this person will help identify and improve selling processes to satisfy customers, stakeholders, and further accelerate growth. This role will blend tactical management with strategic thinking to help shape the commercial strategy for the short, medium, and long term. As the leader of sales operations, you will:
- Manage the sales operations team
- Contracts
- Inside sales
- Training
- Be a leader in commercial planning from trainings to sales meetings
Essential Job Duties:
- Boost sales productivity by refining customer segmentation, simplifying the sales process, and identifying paint points at every stage of the sales funnel. Tirelessly look to improve the sales process and selling efficiency
- Track and analyze KPIs for growth, win/loss rates, upsells, renewals, quota attainment, and identify individual performance areas for improvement
- Manage sales contracts, track customers, and coordinate cross-functional activities across departments
- Present quarterly progress reports to stakeholders with actionable sales goals
- Partner with Sales and Marketing teams to define lead qualification process and analyze campaign performance
- Form strong relationships and maintain regular contact with Sales Managers, Sales Representatives, and Sales Leaders
- Collaborate with Finance, HR, CSM, and Sales to develop sales initiatives programs
- Onboard, train, and mentor the new sales team members
- Develop, launch, and lead an inside sales team build to support initiatives and ‘small-cap’ customers
- Assist and/or lead in key sales meeting planning
- Play an active role in planning and implementing sales compensation plans
- Manage, plan, and refine sales territories development, mapping, and alterations with sales leadership
- Represent department and the organization favorably and in accordance with established Company standards and associate attributes
- Perform other responsibilities as assigned by management
Qualifications
Essential Knowledge, Skills and Abilities:
- Bachelor’s degree in Business or related field
- 5 years’ experience leading a sales operations, revenue management, or related function
- 10 years’ experience in life sciences, diagnostics, or related field
- 5 years sales’ management experience, ideally leading both inside and outside sales teams
- 2 – 3 years’ experience in complex project planning, leadership and management (required for senior manager, preferred for manager)
- Proficiency with CRM systems, SalesForce, preferred
- Senior Manager must possess the skills and abilities necessary to be a role model to other managers
- Demonstrate and incorporate into daily work knowledge of processes and tools to measure and improve quality
- Embrace change and adapt to our fast-paced company. Recognize change as an opportunity
- Exhibit uncompromising integrity and commitment to Viracor Eurofins’ Compliance Code of Conduct and business conduct expectations. Actively participate in, support and drive compliance with all; and state, federal and regulatory guidelines, standards and laws
- Possess a collaborative approach to foster effective teamwork with all sales colleagues
- Ability to travel 20% as required
- Valid Driver’s License
- Located in the greater Kansas City, MO area
- Ability to keep sensitive information confidential
- High level of proficiency with PC based software programs
Physical Requirements:
Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate a keyboard and other office equipment, use a telephone, access file cabinets and other items stored at various levels, including overhead
Ability to speak and hear well enough to communicate clearly and understandably with sufficient volume to ensure an accurate exchange of information in normal conversational distance, over the telephone, and in a group setting
Ability to continuously operate a personal computer for extended periods of time (4 or more hours)
Mental acuity sufficient to collect and interpret data, evaluate, reason, define problems, establish facts, draw valid conclusions, make valid judgments and decisions The essential physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Additional Information
What Happens Next
Our people are the backbone of what we do, so it's incredibly important we find the right individuals to join us. As a potential new recruit you'll be invited to meet the team in the form of an assessment centre or a staged interview process dependent on the role and it's requirements, this will give you the opportunity to see what working for Eurofins is really like and enable us to get you know your key skills and strengths.
Your data
As part of any recruitment process, the company collects and processes personal data relating to job applicants. The company is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.
Closing Date
We reserve the right to close or extend this position depending on application numbers. Therefore we would urge candidates to submit an application as early as possible.
Due to the high volume of applications we receive please be aware that if you do not receive a response within 4 weeks of the vacancy expiry date unfortunately, on this occasion your application has been unsuccessful.
Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.
Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.