Our client is a third-party logistics company specializing in refrigerated less-
than-truckload ("LTL") freight consolidation. They operate a large cold storage warehouse in Los Angeles where it receives inbound customer freight, cross-docks, consolidates and optimizes that freight onto outbound full truckload shipments going to major nationwide consignees. The goods moved are typically temperate-controlled food and beverage staples from medium-sized shippers based in the United States.
Chief Revenue Officer
Our client is seeking a motivated, results-driven Chief Revenue Officer (“CRO”)
to create, hire and lead a lean sales team. A successful candidate will understand what motivates customers and know how to tap into those needs and desires in an effective way. The CRO will be responsible for leading an experienced team of sales professionals, most of whom have tenured experience at freight logistics companies. If you are competitive, financially motivated, and capable of teaching your strategies to a team, this role will be a fit.
Job Type: Full-time
Responsibilities
- Lead sales organization initiatives by continuously assessing the need for organizational change, championing change initiatives, and removing obstacles impeding constructive organizational development
- Align the company’s sales objectives with a developed and accountable business strategy through active participation in corporate strategic planning, forecasting, resource planning, team structure and budgeting
- Establish and maintain productive peer-to-peer relationships with customers and prospects
- Develop new product offerings and services in across various verticals
- Coordinate new sales opportunities with a focus on contracted freight and warehousing
- Represent the company in strategic negotiations with customers while developing and maintaining high-level relationships with key decision makers at shippers across North America
- Facilitate client visits and regular business reviews (including Quarterly Business Reviews with ‘blue-chip’ clients) to identify growth opportunities, address concerns and solidify business relationships
- Assist in refinement of CRM system in addition to creating sales KPIs to support business growth initiatives – once implemented, monitor CRM system and all sales related KPIs, including establishing guiding principles and metrics for managing performance, overseeing the division of organization objectives across all sales channels, markets, and personnel, and ensuring all key sales and sales management associates are held accountable for assigned results
- Work closely with the Chief Technology Officer to ensure the company’s technology offering is at the forefront of innovation and respected by their customers
- Work closely with the Chief Operating Officer to ensure that sales strategy focuses on proper balance of volume vs. margin
- Work closely with the Chief Financial Officer to align on revenue/gross profit forecasts and refine commission structures
- The CRO will report to the CEO (Co-Founder) and COO (Co-Founder)
Experience
- 8+ years of B2B sales experience in Logistics and/or Freight Brokerage
- 3+ years of proven sales management in Logistics and/or Freight Brokerage
- Experience in refrigerated trucking or LTL reefer brokerage a plus
- Track record of superior performance metrics – be prepared to submit at least your last 12 months of sales revenues and profits
- Ability to develop, implement and drive overall commercial strategy
- Extensive track record as a role model and leader of the sales team
- Personality and work style which thrives in ambiguity and uncertain situations
- Excellent communication and interpersonal skills with the ability to build long-lasting and effective business relationships
- Must be able to travel to all key customer locations around the US to conduct on-site business meetings
- Strong ability to resolve high level issues quickly and efficiently
- Proven track record of scaling up a sales team at a rapidly growing company
- Customer-first mentality – all sales-related decisions must be made with the customer at top of mind (which should result in financial benefits to the company)
- Ability to recruit, mentor and nurture promising talent
- Familiarity with CRM software and experience with KPI’s or OKR’s for sales organization
- Extreme multitasking ability
- Work hard, play hard attitude
- Attention to detail and confident decision-making skills
- Enthusiasm and high energy
- Thirst for knowledge and willingness to learn
This position offers a competitive base salary.
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