As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Radford Survey group within Aon Rewards Solutions practice. This is a virtual position and you will report directly to the Associate Partner.
-
Review client survey input to identify questionable data.
-
Verify the accuracy and validity of submitted data by interfacing extensively with clients to resolve survey input issues.
-
Respond to client requests for survey data and interpretation.
-
Develop and maintain positive customer relations through regular and proactive communications.
-
Recognize, understand and translate client questions, comments and requests into potential opportunities for supplemental report sales or consulting assignments.
-
Conduct client training webinars.
-
Assist in the production of survey reports and review, design and modification of reports for client use.
-
Share experiences, knowledge and skills with other employees.
-
Complete additional projects independently or as part of a group/team/taskforce.
Required Experience:
-
4+ years of human resources or other related industry experience.
-
Ability to work independently in a survey operations role and to interact with various internal and external constituents.
-
Must be a motivated self-starter who is well organized with the ability to multi-task and prioritize large volumes of data. Attention to detail is essential.
-
Organization skills, detail oriented, ability to take direction, work independently, as well as support a team.
-
Must be computer proficient and able to represent Aon and Radford with clients in the US and across the world.
-
Proficient in Microsoft Office, Excel (macros a plus) and Word.
-
Processing spreadsheets, database management, and strong customer service skills also required.
-
Work experience in surveys and/or compensation design.
-
Prior experience in positions requiring strong customer service skills preferred.
-
Prior high-tech sales compensation experience is desirable
-
Completion of some World at Work courses a plus.
-
PowerPoint and Access experience a plus.
-
Bachelor’s degree in relevant field or equivalent years of industry experience.
#LI-MB1
#USA_IND
The salary range for this position is $70,000 to $80,000 annually. This salary range is an estimate and the actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.
The salary range reflected is an estimate, based on a primary work location of California. The actual salary may vary for applicants in a different geographic location.
A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share, and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. Aon is committed to a diverse workforce and is an affirmative action employer. People with criminal histories are encouraged to apply.
We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
#LI-MB1
#USA_IND