As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!
JOB SUMMARY
Serves as the primary point of contact for account specific billing issues for Centers of Excellence and the facility.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Others may be assigned.
- Conducts high-level problem solving with a focus on compliance and Revenue Cycle.
- Addresses systemic root causes of chronically recurring problems.
- Serves as the primary point of contact between the Centers of Excellence and the facility for account specific billing issues.
- Provides operational guidance regarding revenue cycle policies and procedures.
- Identifies system and operational issues and addresses with Operations Leadership Team and Revenue Cycle Director.
- Functions as next level of issue escalation for Onsite support and depts.
KNOWLEDGE, SKILLS, ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Advanced understanding of healthcare accounts receivable, Charge Description Master, HIM and Revenue Integrity integration preferred.
- Understanding of Compliance Guidelines
- Knowledge of UB-04, diagnosis and procedure coding terminology
- Intermediate computer skills (Word, Excel)
- Intermediate writing skills
- Ability to provide excellent customer service
- Ability to multi-task
Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.
EDUCATION / EXPERIENCE
Include minimum education, technical training, and/or experience required to perform the job.
- 4-year college degree or equivalent experience
- 3 – 5 years experience in a hospital business office environment performing billing and/or follow-up functions
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to sit and work at a computer terminal for extended periods of time
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
OTHER
- Some travel may be required
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.