Graduate Sales Operations Executive - eCommerce-2307004262W
Kenvue, part of the Johnson & Johnson Family of Companies (Kenvue), is currently recruiting for:
eCommerce Sales Operations Executive
This position reports into the Sales Operations Team Leader and is based at High Wycombe office (hybrid)
The Sales Operations team core objective is to improve our ability to engage with our customers across all channels. This is achieved by pooling some of the most transactional (but critical) tasks required to work successfully with our national accounts. By pooling this work we aim to deliver it with higher quality and better efficiency delivering both benefits to business operations but also freeing up time for the account management team to focus externally.
Sales Operations Executives have responsibilities for supporting our business on a defined group of major national accounts. Working with the Customer Development team, they will ensure that all our administration related to trade investment, cost price, rebates and NPD is delivered with excellence.
As a result of significant growth within the E-Commerce channel over the past 3 years, we are now recruiting for dedicated resource to support the team, so they can unlock future growth opportunities
Who we are
At Kenvue, part of the Johnson & Johnson Family of Companies, we believe there is extraordinary power in everyday care. Built on over a century of heritage and propelled forward by science, our iconic brands—including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® —are category leaders trusted by millions of consumers who use our products to improve their daily lives. Our employees share a digital-first mindset, an approach to innovation grounded in deep human insights, and a commitment to continually earning a place for our products in consumers’ hearts and homes.
What will you do
This role will be focused on providing first class support & the core responsibilities will be:
- Maintenance of central records on promotional activity
- Invoice management
- Trade investment ledger management
- Customer audit claims – managing existing claims and preventing future ones
- List price file management
- Claims for shortages, credits and damages
- Rebate administration
- New line forms and other administration related to NPD & data management
- Amazon catalogue management
- External reporting to customer
What we are looking for
Commercial skills – strives to deliver the best outcome for J&J in commercial disagreements whilst ensuring we remain compliant in all that we do.
Customer focus – Understands how customers operate and what they need from key suppliers. Builds relationships with customer within multiple business areas. Responds to customer queries with a sense of urgency and efficiency.
Impact & Influence
Communication – Able to explain what complex situations can be clearly and listen actively to ensure the right actions are taken first time.
Teamwork – Works effectively in teams and cross functionally. Promotes open discussion and shares information freely to build the success of the team.
Organisation and Planning – Ensures high quality records are kept of customer agreements, with tracking from initiation of activity through to closure. Carefully plans their time to ensure completion of multiple priorities.
What’s in it for you
- Competitive Benefit Package
- Paid Company Holidays, Paid Vacation, Volunteer Time, Summer Fridays & More!
- Learning & Development Opportunities
- Employee Resource Groups
- This list could vary based on location/region
Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Primary Location Europe/Middle East/Africa-United Kingdom-England-High Wycombe
Organization Johnson & Johnson Limited
Job Function Sales Administration