The Regional Vice President is responsible for leading the sales and operations teams for the Allied Universal Technology business throughout the Southwest Region. This role will set short and long-term strategies for both the sales and operations teams. The RVP will be responsible for managing the relationships between Allied Universal and its external & internal stakeholders. Additionally the RVP will be responsible for driving the Allied Universal culture through the entire team and ensuring we meet all objectives set forth for the region while delivering and satisfying customers and meeting financial targets.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
- Maintain, promote, and foster AUTS’s Vision, Mission, Core Values, and growth strategy at all times and within all initiatives
- Responsible for all aspects of the operations and business performance within the assigned region, including sales, operations, project management, installation, service and full P&L responsibility
- Drive the strategic and tactical plan for the region, including the development and implementation of the operating plans and budgets to achieve the company strategy
- Recruit, develop, motivate, coach, mentor, manage and direct reports
- Create and implement processes and procedures to help manage the region in the areas of resource management, service delivery, project costing, and solution development
- Proactively meet with key customers to ensure their satisfaction and the general health of AUTS’s relationship
- Work collaboratively with the Vice President of Sales and Sales Director to implement and drive sales strategy, sales tools (including forecasting), training and standards within the field sales team
- Provide strategic and operational leadership; assess and minimize risk to company operations and growth
- Work with Director of Sales to forecast on sales pipelines and projections
- Ensure all requirements for timely completion of client projects are readily available by maintaining an effective inventory management system
- Oversee the dispatch of service and installation technicians to perform work (email or phone) and ensure adequate follow up to clients
- Ensure understanding of all service and maintenance agreements to ensure all work orders fulfill contractual agreements
- Create and manage efficient internal processes and project reporting as well as lead the coordination with the purchasing team for supply status and scheduling
- Manage subcontractor base by ensuring proper vetting as well as ensuring any issues are resolved
BASIC QUALIFICATIONS:
- Bachelor's degree in Business or related field of study
- Minimum of seven (7) years of experience in leadership roles with direct P&L oversight within a professional services delivery organization
- Influencing skills and change management experience with the ability to successfully manage complexity and multiple priorities
- Relationship-management skills and ability to influence at senior leadership and executive level, both internally and externally
- Leadership skills to build, inspire and retain top performing teams
- Demonstrated experience of building strong collaborative relationships with different stakeholder groups of varying levels, building trusted advisor relationships to navigate and influence demand, resolve conflicts, and deliver results
- Excellent analytical and problem-solving skills, intellectually curios, and a critical thinker who can work through complex business issues and make decisions quickly; highly proficient at analyzing and leveraging historical data and market intelligence to drive strategic shifts at the broader business level
- Ability to work in a fast-paced environment; capable of managing multiple simultaneous initiatives, shifting competing priorities, and meeting deadlines
- Excellent organizational skills, teamwork, leadership development, and lean/problem solving capabilities
- Articulate written and verbal communicator with the ability to influence and collaborate effectively and cross-functionally in a global, matrixed business structure
- Possess both a results-orientated and tireless work ethic - determined to meet and exceed targets and drive accountability throughout the Operations organization
OTHER RELATED ATTRIBUTES THAT WOULD ENHANCE HIRING CONSIDERATION:
- Experience working with SAP, ServiceNow, Salesforce
- Six Sigma certification
- An advanced degree, such as an MBA
- Experience in the development and analysis of a Request for Proposal (RPF’s)
- High level technical understanding of products and solutions in the electronic space