Get to Know Us:
It's fun to work in a company where people truly believe in what they're doing!
At Blackline, we're committed to bringing passion and customer focus to the business of enterprise applications.
Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance.
Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers.
Work, Play and Grow at BlackLine!
Make Your Mark:
The Sales Operations Manager is responsible for assisting their assigned Sales Leader in driving the Management Operating Rhythm for their team. They also assist with the day to day administration of operational tasks within the Sales Operations Department. This role is a high value add business partner to the Sales Organization, enabling revenue growth and increasing sales productivity by providing effective methodologies, efficient processes, value added information and sales tools.
You'll Get To:
- Manage and maintain sales data in SalesForce.com and other software programs.
- Provides modeling and organizing statistical studies for the Sales Department.
- Drive Territory Planning activities for assigned sales teams.
- Recognize, develop, and implement process improvements within the Sales organization.
- Develop and maintain daily, weekly, monthly and quarterly reports and Key Performance Indicators.
- Manage and maintain sales process adherence with Sales Representatives.
- Partner with Sales Leaders to create and maintain sales forecasting models and data.
- Assist the Sales Leaders with Pipeline and Opportunity inspection.
- Prepare Quarterly Business Review presentations.
- Create and maintain Sales Department policies, procedures, training manuals, and sales-related resource material.
- Assist with the on-boarding and training process of new Sales Representatives.
- Manage client cancellations in accordance with company policy.
- Establish and maintain on-going and effective communication with field sales representatives and management.
- Manage sensitive materials and data while maintaining confidentiality.
- Other projects and duties as assigned.
What You'll Bring:
- 5+ years of experience supporting sales environments.
- In depth knowledge of Sales Compensation practices.
- Proficient with SalesForce.com.
- Proficient with Microsoft Office Suite (Access, Word, Excel, PowerPoint, and Project).
- Ability to understand the strategic direction and goals of the Sales Department and support appropriate processes to facilitate achievement of business objectives.
- Must have well developed capabilities at problem solving and crafting efficient processes.
- Results and success oriented, conveying a sense of urgency and driving issues to closure.
- Ability to Initiate and build relationships with people in an open, friendly, and accepting manner.
- Client Oriented Focus – Work to anticipate internal and external client needs and has an overriding commitment to client satisfaction.
- Must be innovative and resourceful and optimize use of available resources. Able to develop new approaches for situations in which standard approaches do not apply.
- Must be adaptable and be able to adjust to multiple demands, shifting priorities, ambiguity, and rapid change.
- Bachelor’s degree with 2+ years of experience in Accounting, Business Administration or Sales Operations.
Thrive at BlackLine Because You Are Joining:
- A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation!
- A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
- A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.
BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.