Worker Sub-Type
Regular
Job Description:
BlackBerry® QNX® is a trusted supplier of safe and secure operating systems, hypervisors, frameworks and development tools, and provides expert support and services for building the world’s most critical embedded systems.
Think embedded, think QNX!
We are the embedded experts. BlackBerry QNX was born in embedded, and provides time-tested and trusted foundation software, including our deterministic microkernel real-time operating system (RTOS), safety-certified products, middleware and security solutions, all purpose-built for embedded systems.
BlackBerry QNX software is trusted by more than 68% of the Electric Vehicle market by volume, 24 of the top 25 EV manufacturers and is running in more than 215 million vehicles globally. Our foundation products have been pre-certified to ISO 26262 ASIL D and we offer a broad range of board support packages, professional services, AUTOSAR adaptive support and middleware solutions – from acoustic management, to digital cockpits to advanced driving assistance (ADAS) - to accelerate development and help OEMs meet Start of Production (SOP) dates.
Are you the person we are looking for?
The BlackBerry IOT Marketing & Business Development team is ramping up a Global Deal Desk Function to optimize our Go to Market and facilitate the quotation process together with Sales for a better customer experience.
You will be working as a Senior Manager at Deal Desk and will work closely with our Sales, Product and Finance teams to build out the processes, policies, and infrastructure to help our organization scale and grow.
You will work on the deal process from quote to deal booking, define standard deal procedures/mechanics, provide analytical and process support for complex/non-standard deals, and facilitate approvals with our leadership team. Through this role, you will also provide insight into discount/pricing strategy and deal negotiations.
Your role will be essential in the global rollout and you will report directly to the VP of Marketing & Business Development.
In return for your talent and enthusiasm, we will provide you with an attractive compensation, commission & benefits package, a flexible working model, an opportunity to work with innovative technology, and the chance to excel in a dynamic environment, working hand in hand with dedicated colleagues. In short, you bring the talent, and we provide the environment, tools and resources for you to build your abilities and accelerate your growth & personal development.
In this role you will:
- Own, lead and drive the quote to deal booking process
- Be the trusted advisor to Sales on deal review, deal structuring, and deal booking. Establish standard deal structure and processes.
- Lead and handle deal exceptions and non-standard terms, working across teams to understand deal economics to arrive at the best possible solution for the customer as well as BlackBerry IoT
- Review and approve deal terms and data in Salesforce. Work with Finance, Sales Ops, Product and other relevant teams to ensure all relevant approvals and deal details are gathered in our systems of record
- Train and enable the team on our quoting, pricing, policies, and processes
- Develop metrics and reporting to evaluate our deal processes as well as discount/pricing strategies
- Gather and analyze insights into discount, pricing strategy and business terms to drive continuous optimization of those together with the Pricing and Legal teams
You will have:
- Experience (Deal Desk, Sales Ops, Business Ops) with the embedded and automotive industry.
- Working knowledge of sales processes, software pricing/discounting, contracting, and negotiation strategy
- Comfortable working in Salesforce and with CPQ tools. Ability to use software, documentation, and training to streamline and build robust processes
- Analytical, possesses business sense, troubleshooting, problem-solving, and project management skills
- Outstanding interpersonal skills with the ability to speak in front of senior audiences as well as write clearly, concisely, and compellingly
- Ability to independently lead ambiguity and work collaboratively to drive outcomes and meet deadlines.
- Work with multiple priorities/deals simultaneously in a fast-paced environment across a diverse group of customers.
Interested to learn more? We'd love to hear from you.