About Us
Ascendion is a full-service digital engineering solution provider. We make and manage software platforms and products that power growth, lower risk, improve how work gets done, and deliver captivating experiences to consumers and employees. Our software engineering, cloud, data, AI, experience design, and talent orchestration capabilities deliver impact to Fortune 100 clients accelerating technology innovation. Headquartered in New Jersey, our hybrid workforce orients around service and engineering hubs across the globe. Ascendion is committed to delivering engineering that elevates life building on an inclusive workforce, service to the communities in which we serve, a vibrant culture, and embedded learning.
Basic Purpose
We are seeking a forward-thinking, highly proactive, and experienced revenue operations leader for our $500M Markets business, currently growing more than 50% YoY. Reporting directly to the President of the Ascendion Markets sales organization, this is a highly visible role and jointly responsible for all aspects of the business’ P&L. This individual will have the ability to interface with globally based Sales Ops professionals. As well as mange a team of three remote professionals across time zones.
Essential Duties and Responsibilities
Revenue and Sales Operations
- Be the “go to” for data-driven frameworks that guide the priorities, improvements, and growth of the business
- Fulfilment – integrating with delivery leads to ensure projects and clients experience excellent service
- Expense management – responsible for GPM and EBITDA expansion efforts
- Strategic planning
- Governance and performance review with Market leaders
- Generate business insights through analysis, create performance review reports and present to President and CEO
- Travel regional offices (you may want to define frequency)
- Manage the performance and development of a fully remote Sales Operations team of four to six (4-6) professionals across multiple time zones
- Manage and review the revenue and GPM performance of each market on a near-daily basis
- Provide day-to-day management of any Ascendion client, employee and/or stakeholder issues
- Anticipate and navigate through obstacles, risks to commitments, revenue constraints and compromises
Financials Management and Reporting
- Own and lead GPM and EBITDA expansion efforts
- Assist in P&L management for both revenue and expense operations
- Quantify the business value delivered for completed or proposed investments and initiatives
- Manage revenue metrics and KPI monitoring of all business performance measures
- Generate business insights through analysis and create performance review reports for the Markets President and Ascendion’s CEO
Compensation Analysis and Management
- Develop / refine comp plans in concert with the President and the Board
- Responsible for working with business lines, HR, Operations and Finance for the successful transformation of our compensation
- Manage exception requests
Key Stakeholders and Strategic Impact
- Shape and execute all facets of Ascendion’s business journey including, but not limited to, business strategy, revenue operations, operating rhythms, and strategic planning
- Build and finalize strategic presentation decks for Board meetings, EMC (Executive Management Committee) Reviews and weekly EMC calls
- Engage in organizational strategic planning via presentations, financial analysis, and market assessments
- Integrate with Delivery leads to ensure projects and clients experience excellent service
- Integrate with business operations and IT to redesign processes related to Ascendion Consultants, Sales professionals, and Delivery to ensure end-to-end transformation
Education and Work Experience
- Minimum 8-10+ years of relevant work experience in Revenue and/or Sales Operations-focused functions
- Advanced in Power BI, PowerPoint, and Excel
- Bachelors and/or master’s degree in Business Administration, Operations Strategy, or Tech from an accredited university; MBA degree from a top tier globally recognized business school preferred
- Highly gifted communicator in constructive conflict, recognition, asking questions and challenging assumptions
- Executive level presentation skills that can articulate strategic and clear thinking, and influence buy-in
- Knowledge of standard Revenue Operations processes, reporting and systems
- Experience managing and successfully developing a small team of direct reports
- Advanced time management skills for multiple, high priority and time sensitive projects
- Outstanding analytical skills with strong attention to detail
Ascendion provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, immigration status, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
Accessibility for Applicants with Disabilities:
Ascendion is committed to working with and providing reasonable accommodation to individuals with disabilities. If you need accommodation at any stage of the employment application process, please email your Talent Partner with your name, a detailed description of your requested accommodation, and the best method to contact you.