OVERVIEW OF THE COMPANY
Fox Corporation
Under the FOX banner, we produce and distribute content through some of the world’s leading and most valued brands, including: FOX News Media, FOX Sports, FOX Entertainment, FOX Television Stations and Tubi Media Group. We empower a diverse range of creators to imagine and develop culturally significant content, while building an organization that thrives on creative ideas, operational expertise and strategic thinking.
JOB DESCRIPTION
Fox Technology is looking for a Digital Revenue Operations Specialists to join our Streaming Operations Team, located in Tempe, AZ. You will be responsible for ensuring digital revenue and ad insertion production services are operated in a consistent and scalable manner, delivering a high-quality experience to millions of viewers across Fox networks, TUBI, digital platforms, mobile applications, websites, linear networks and 3rd party distribution partners such as Amazon, Hulu, and Apple. You will work very closely with SRO/SRE teams to help develop procedures, monitoring patterns, and troubleshooting approaches across all revenue (digital advertising) platforms including GAM, YoSpace, and others. The Digital Revenue Operations Specialist is a Tier 1-2 type role. Fox is looking for a self-starter, interested in leaning into progressive approaches to the production operations of world-class media and digital services, who can partner effectively with other Fox operations teams to deliver reliable, high-quality content experiences to customers.
A SNAPSHOT OF YOUR RESPONSIBILITIES
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Overall responsibility of content services, ad-serving metrics and platform health, applications, and events, including event monitoring, incident management and cloud services..
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Create and maintain response plays across a variety of incident management and monitoring tools, such as Blameless, GAM, YoSpace, SCTE, Pager Duty, Service Now, Dataminr, DataDog & New Relic
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Support the development and reporting of key operational and revenue metrics to drive improvements over time
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Assist SRO/SRE team with creation and ongoing updates to documentation, including operational runbooks.
WHAT YOU WILL NEED
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Experience with Roku, Apple TV, iOS, Android and Hulu streaming
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Understanding of orchestration and monitoring of cloud-native services or a super enthusiastic desire to learn this
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Ability to work and stay calm under pressure, in a fast-paced environment
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Ability to multitask
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Excellent oral and written communication skills
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Strong team player
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Customer service experience
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Strong computer literacy
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Excellent written communication skills
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Excellent attention to detail
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Schedule flexibility is key to support the operational needs of the business
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This role may operate on an adjusted schedule including weekends, overnights, early mornings, etc.
NICE TO HAVE BUT NOT A DEAL BREAKER
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A Bachelor’s Degree is awesome, but not required
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A love of live sports and premium entertainment
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Experience/knowledge of the broadcast industry is preferred
#LL-DM1
Learn more about Fox Tech at
https://tech.fox.com
#foxtech
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.
At FOX, we foster a culture and environment where everyone feels welcome and can thrive. We are deeply committed to diversity, equity, and inclusion, including attracting, retaining, and promoting diverse talent across our company. We live in a diverse world, with different ideas and different perspectives that come together to spark new ideas and make great things happen. That means reflecting the diversity of the world around us is critical to our company’s success. We ensure that our viewers, communities and employees feel heard, represented, and celebrated both on screen and off.
View more detail about FOX Benefits.