Job Description:
Key Responsibilities and Essential Job Functions
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Part of a team that monitors the NA Enterprise Deal Desk support request queue, consistently maintaining ticket SLAs and handling complex and/or non-standard requests
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Runs deal profitability using cost-models to analyze deal financials to ensure minimum financial metrics are achieved.
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In close partnership with Sales, facilitate structuring and execution of large complex deals while optimizing for customer experience, revenue, profitability, and compliance
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Influence pricing and discounting by evaluating deal structure, pricing, and terms
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Collaborate with cross functional teams to establish and execute standard processes, workflows, and policy improvements
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Financial Management: Ensure processes and policies enable achieving financial targets
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Risk Management: Understand, communicate, and make commercial recommendations based on financial and operational risks
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Coordinate the flow of information across multiple groups, such as Sales, Sales Ops, Finance, Product, and Operations to drive deal success and ensure a seamless customer experience
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Bachelor’s degree in business, finance or economics or equivalent experience
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3+ years’ experience in a financial, deal desk, sales ops, or product management role
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Expert Excel skills
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Excellent verbal communication, presentation skills, and writing proficiency
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Demonstrated problem solving skills
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Ability to synthesize and communicate large sets of data, experience with analytics tools
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Strong problem-solving skills along with the ability to communicate rationale for decisions across all levels of the organization
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Excellent reasoning skills, attention to detail, ability to work under pressure, dependable with deliverables and deadlines, and ability to multitask
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Experience analyzing deal economics
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Experience with Salesforce and CPQ
Preferred Qualifications
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Familiarity with Cloud / Data Centers and the colocation market
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Ability to sit for extended periods of time
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Walk or Stand for 50% of the time
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Moderate or advanced keyboard usage
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Lift 10 lbs.
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Limited travel may be required
Base Pay Range: Annualized salary range offered for this position is estimated to be ($75,000 - $85,000), however, the actual pay range depends on each candidate’s experience, location, and qualifications.
Variable Pay: Discretionary annual bonus, based on personal and company performance.
Benefits of working at Flexential:
Medical, Telehealth, Dental and Vision- 401(k)
- Health Savings Accounts (HAS) and Flexible Spending Accounts (FSA)
- Life and AD&D
- Short Term and Long-Term disability
- Unlimited Paid Time Off (PTO)
- Leave of Absence
- Employee Assistance Program
- Wellness Program
- Rewards and Recognition Program
Benefits are subject to change at the Company’s discretion
This position has the following safety hazards:
- Chemical
- Electrical
- Ergonomics
- Climb ladders
- Mechanical lift
- Noise
- Temperature Extremes
- Trip/Fall
- Driving (must possess valid driver’s license and insurance)
- Other:_________________
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