Company Overview
Allbridge delivers property technology (PropTech) solutions that drive value for property owners in the multifamily and hospitality space to elevate the connected experience for residents and guests.
Job Summary
Leadership of the Allbridge Sales, Field Operations, Project Management and Sales Operations Teams. Primarily responsible to achieve results impacting the top and bottom line of the business, specifically Sales (Bookings), Revenue and Gross Margins. Oversee the identification, development, and monetization of revenue streams, connecting different revenue-related functions, from marketing to sales, customer success, pricing, and revenue operations, creating and executing the vision that accelerates growth and achieves maximum market penetration. Build a data-driven approach to measure buyer targeting, customer adoption, pricing, and customer satisfaction. Takes initiative to continuously build effective interdependent relationships with senior leaders, remaining fully responsible for the quantitative and qualitative results of the customer journey, business unit operations, and employee engagement.
Successful completion of a bachelor’s degree from an accredited university and a minimum of fifteen years of relevant work experience preferably in a high-growth, technology environment. Experience with M&A activities, property technology, and/or a private equity firm is a plus. Has proven business acumen and executive presence, consistently delivering exceptional leadership and teamwork, building trust and reliability, acting as a role model, communicating vision, and encouraging teams to align with company decisions and objectives.
This is an exempt role and is a member of the Executive Leadership Department reporting directly to the Chief Executive Officer with a work location of Raleigh, NC.
Allbridge is currently operating under a hybrid work model, allowing colleagues the opportunity to connect with others in person and the flexibility to work remotely.
Essential Job Functions and Responsibilities
· Ownership of total Allbridge Sales (Bookings), Install Revenue and Margins and Annual Recurring Revenue (ARR).
· Leadership for all customer project installation activities, quality, revenue and gross margins.
· Build well defined, consistent, repeatable and scalable processes on customer project installations.
· Implements & drives a structured formal and informal review and metric cadence for pipeline, bookings, revenue and project execution and profitability.
· Define, implement and deliver key initiatives to drive consistent improvement in installation performance & efficiency
· Define and drive plans to continue rapid acceleration in Managed Services and Annual recurring revenue (ARR) growth; remain in close co-operation with the Managed Services / Support team.
· Ownership for sales commission plan and results
· Primarily responsible to achieve results impacting Revenue and Gross Margins of the business operations specifically related to sales, project management and operations. Oversee the identification, development, and monetization of revenue streams, connecting different revenue-related functions, from marketing to sales to installations, customer success, pricing, and revenue operations.
· Lead and participate in setting a clear vision and developing the annual operating plan to develop a sustainable revenue strategy for future growth that aligns with the organization's strategic objectives.
· Create and execute the vision that accelerates growth and achieves maximum market penetration. Establish a go-to-market strategy that connects business and customer goals. Build a data-driven approach to measure buyer targeting, customer adoption, pricing, and customer satisfaction.
· Has authority to recommend and deliver insightful and actionable key performance indicators / business metrics focusing on meaningful and actionable business transformation, effectively analyzing, and adapting to execute appropriate business strategies to achieve the KPIs within a specific timeframe.
· Takes initiative to continuously build effective interdependent relationships with ownership and senior leaders, remaining fully responsible for the quantitative and qualitative results of the customer journey, business unit operations and employee engagement.
· Establish consistently and ongoing process improvement, limiting confusion, delegating appropriately to others to deliver exceptional customer experience at every interaction.
· Has authority to directly lead high performing functional groups, provides coaching and feedback, setting boundaries and holding others accountable to assess performance of direct reports, clearly outlining required corrective actions and delivering results.
· Work independently to effectively communicate and delegate complex work to others. Has authority to direct multi-functional areas providing constructive feedback and coaching to support success. Takes initiative to instill cross functional relationships to achieve business results.
· Holds a broad perspective on groups with generous attention paid to risks, uncertainties, and expanded timelines, recognizing stakeholder groups, and effectively managing them.
· Proposes and implements/drives innovative business initiatives to ownership and senior management, potential customers, suppliers, and business partners, recommending long-term strategies.
· Creates an environment that drives team success, empowerment, continuous improvement, and innovation. Works to support initiatives to build cross functional business continuity, effectively embracing and encouraging resilient leadership, unique perspectives, experiences, and contributions of a diverse workforce.
· Demonstrates leadership, remaining forward looking and scanning the environment and competitive landscape, quickly leveraging subject matters expert in functional and management areas to gain insight, knowledge, or context in support of strategic planning.
· Lead others to engage with state of the art technical and operational technologies, with authority to make recommendations in support of scalable business needs, remaining curious and with an aptitude to research, implement, and adapt to innovative solutions.
· Initiate and builds a culture of strategic, systemic, and long-term thinking and a high performance, setting an example and providing guidelines for other leaders, managers, and team members. In all cases, looks for and creates situations that foster growing direct reports to be business leaders.
· Accepts ownership and accountability of position responsibilities and consistently strives to deliver innovative results for internal teams and customers that establish trust, high standards, credibility, and quality performance.
· Must remain flexible to travel to various current and prospective customer, sales, and project locations.
· Other miscellaneous duties as assigned.
Required Qualifications
· Successful completion of a bachelor’s degree from an accredited university (or international equivalent) in finance, economics, business, management, or another related field.
· Required to have a minimum of fifteen years of relevant work experience preferably in a high-growth, technology environment. Experience with M&A activities, property technology, and/or a private equity firm is a plus.
· Demonstrated understanding of business models and long- term strategic direction, goals and objectives, and business process, to set clear, well-defined desired outcomes for functional work activity, building resilient teams, and setting expectations to develop authentic and personal connections with their leaders, managers, and peers. Role models exceptional business acumen and executive presence.
· Proven excellent data literacy skills to articulate, analyze, and develop actionable business strategies based on review of analytical models, data, and visualizations.
· Successfully deploy and manage resources, holding others accountable to lead high performing functional groups, customers and teams, identifying and correcting problems affecting loyalty and commitment.
· Proven intermediate level PC skills with the ability to effectively operate within a Windows Operating System and Windows based programs such as Microsoft Excel, Word, Outlook, SharePoint, Teams, and Project. Preference to have experience with Salesforce and NetSuite.
· Must be authorized to work in the United States without sponsorship.
Compensation/Benefits
In addition to earnings and other incentives Allbridge offers a comprehensive package of benefits, based on eligibility, typically for regular, full-time positions, some of which include:
o Medical and Prescription options, Dental, and Vision Plans
o Health Saving and Flexible Spending accounts
o Short and Long-Term Disability insurance options
o Life and Accidental Death and Dismemberment insurance Plan options
o Supplemental Insurance Plan options
o 401(k) Profit-Sharing Retirement plan
o Paid Time Off: Unlimited after 60 days of employment
o Paid Holidays, per Employee Handbook
Equal Opportunity Statement
Allbridge is an Equal Opportunity Employer. Allbridge does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.