The JOB
The role of the Sales Operations Coordinator is to ensure that the operational and financial aspects of the team are managed so the Sales & Marketing team can achieve revenue goals. This position works behind the scenes to support our Sales Leadership & Operations teams at our Southern California Sales POD properties. The Sales Operations Coordinator provides a broad range of administrative support functions including, but not limited to, scheduled and ad hoc reporting, systems maintenance & troubleshooting, invoice processing, supply inventory & miscellaneous operations-related projects as needed.
This is a great opportunity for anyone who is interested in growing a career in hotel / resort sales & operations.
Essential Responsibilities
- Maintain Delphi system in accordance with the organization's Systems Usage Standards
- Build and run both scheduled and ad hoc reports from Sales related systems such as Delphi, Topline, ProfitSword andKnowland
- Assist in routing and processing invoices for payment in a timely manner
- Assist in developing and maintaining sales related support solutions such as Microsoft SharePoint and Teams
- Maintain inventory of Sales related items such as technology and tradeshow equipment
- Create & maintain department SOP's
- Assist in Sales lead and inquiry distribution when additional property support is needed
- Identify opportunities and streamline processes within the Sales & Marketing departments