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JOB DETAILS

Head of Sales Operations, EMEA

Adobe • Full-time • United Kingdom, England, London • 2m ago

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

From the moment you wake up in the morning until you go to bed at night consider the media you consume, the adverts you see, the apps you use, the websites you browse and almost all of the shopping you do online throughout the day. Chances are that every single one of those interactions, every single one of those experiences, was touched by an Adobe product.

EMEA is the growth engine within Adobe, and you will join at an opportune time to design, develop and help deliver our future by partnering with our senior sales leaders in the region for the betterment of our business. As the leader of Sales Operations in EMEA, your role is essentially the Chief Operations Officer to the President of Adobe EMEA; driving growth initiatives and managing change across the business, including Enterprise Sales, Customer Success, Professional Services and Partners.

You will have a customer experience mindset in all aspects, and have a demonstrated history successfully creating, executing on, and optimizing business models in a highly agile environment. We’re looking for someone who is highly effective and efficient, with the ability to think strategically, but also keen to get their hands dirty and “get it done ”.

We’ll need you to develop and drive Go-To-Market strategy, a regular cadence of business reviews, and manage day-to-day operations within EMEA, leveraging a global cross functional team for support. Based in London, UK and reporting to the VP of World-Wide Sales Operations & Enablement, you will partner closely with EMEA and Global leadership to drive change quickly.

What you’ll do :
Partner closely with the President of EMEA, and other EMEA and Global Executives, to drive and influence change and growth in the EMEA region

Lead strategic and operational GTM planning, and drive excellence in execution

Drive the operating and reporting plan ( a nnual, quarterly, monthly etc)

Lead a regional team of Sales Operations Professionals (based in major European countries )

Drive executive level business presentations ( i.e. Business Reviews)

Drive cross-regional alignment with Regions, Sales, Partners, BU & Marketing

Interpret and assess current business practices and provide innovative approaches for improved efficiency and effectiveness

Lead key sales productivity initiatives in region; focused on customer success, bookings growth, pipeline development and ecosystem alignment

Organize and drive standardized opportunity management, account planning practices, and champion Value Selling and other global initiatives

Maintain strong relationships with worldwide peers and stakeholders to evaluate effectiveness of programs and impact of operational strategies, programs and improvements

Drive and/or lead key infrastructure initiatives in region; supporting a centralized Business Change Management function

Question the status quo, and strive for operational excellence

Recommend and drive improved processes and procedures for the management and administration of sales systems and procedures

Drive quota setting, coverage and participation in the compensation process

Drive Adobe's sales plans & deployment models, strategies, territory plans, account management procedures, sales systems to ensure reporting is accurate and relevant

Be a focal point for the group you are representing . Serve as the initial "go to" person for regional constituent questions or issues for the respective organization

What you’ll need to succeed :
EMEA wide experience as a Senior Sales Operations leader with specific experience in the UK, France and Germany

A high-performance people leader, experience leading and developing a high performing regional team with a track record of engaging and growing diverse talent to greater success

An exceptional understanding of sales processes, systems, and procedures

The ability to work effectively in a fast-paced, deadline-driven environment

Extensive operations experience in large software organisations

Strong analytical and problem-solving skills, including passion for building and operationalizing management tools

Leading communication skills, both interpersonal and written, especially in presenting at senior levels within the organization

Financial / Analytical / Operational background Process expertise ; proven leadership and experience working across functional groups ensuring alignment of process driving the defined business strategy.

Flexible and resilien ce under pressure

Consulting / project management background a benefit