This role is ideal for an experienced Salesforce professional who is looking to take their skills to the next level. The successful candidate will have a track record of success in sales operations and a strong understanding of the Salesforce platform. They will be highly organized and analytical, with excellent communication and project management skills.
- Maintain and optimize the Salesforce platform to ensure that it is aligned with the company’s sales process and goals.
- Act as the primary point of contact for sales reps and managers regarding Salesforce and provide training and support as needed.
- Analyze sales data and provide insights and recommendations to the sales and management teams.
- Work with the sales and marketing teams to create and maintain reports, dashboards, and other Salesforce-related tools.
- Coordinate and manage the sales forecasting and budgeting process.
- Collaborate with other departments, such as customer service and technical support, to ensure a positive customer experience and to address any issues that may arise.
- Develop and manage budgets and resources to effectively execute the sales operations strategy.
- Manage and maintain Salesforce data integrity by regularly auditing and cleaning the CRM data.
- Proven experience in Salesforce administration, with a strong understanding of its capabilities and limitations.
- Strong analytical skills and experience with data analysis tools.
- Excellent communication and project management skills.
- Proven ability to work effectively with cross-functional teams.
- Strong understanding of the sales process and experience in sales operations is a plus.
- Salesforce certification is a plus.