Posist is a B4B (Business-for-Business) company partnering with global restaurant chains in their digital transformation via its restaurant technology platform. It allows restaurant operators to automate operations, delight guests, grow revenues, and become prosperous.
This role is ideal for an experienced Salesforce professional who is looking to take their skills to the next level. The successful candidate will have a track record of success in sales operations and a strong understanding of the Salesforce platform. They will be highly organised and analytical, with excellent communication and project management skills.
Responsibilities-
- Maintain and optimize the Salesforce platform to ensure that it is aligned with the company’s sales process and goals.
- Act as the primary point of contact for sales reps and managers regarding Salesforce and provide training and support as needed.
- Analyze sales data and provide insights and recommendations to the sales and management teams.
- Work with the sales and marketing teams to create and maintain reports, dashboards, and other Salesforce-related tools.
- Coordinate and manage the sales forecasting and budgeting process.
- Collaborate with other departments, such as customer service and technical support, to ensure a positive customer experience and to address any issues that may arise.
- Develop and manage budgets and resources to effectively execute the sales operations strategy.
- Manage and maintain Salesforce data integrity by regularly auditing and cleaning the CRM data.
Skill Required-
- Proven experience in Salesforce administration, with a strong understanding of its capabilities and limitations.
- Strong analytical skills and experience with data analysis tools.
- Excellent communication and project management skills.
- Proven ability to work effectively with cross-functional teams.
- Strong understanding of the sales process and experience in sales operations is a plus.
- Salesforce certification is a plus.