Bi-lingual French and English Sales Operations and Contracts Specialist
At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the world’s most complex health challenges. Our associates are involved in every stage of molecular diagnostics, from ideation to development and delivery of testing advancements that improve patient outcomes across a range of settings. As a member of our team, you can make an immediate, measurable impact on a global scale, within an environment that fosters career growth and development.
Cepheid is proud to work alongside a community of six fellow Danaher Diagnostics companies. Together, we’re working at the pace of change on diagnostic tools that address the world’s biggest health challenges, driven by knowing that behind every test there is a patient waiting.
Learn about the Danaher Business System which makes everything possible.
The Sales Operations and Contracts Specialist is responsible for supporting the Canadian Sales Team as an interface between the Sales and Corporate Groups (Legal, Compliance, Finance and Marketing), ensuring development and maintenance of processes and systems, focused on improving productivity, and contracting/pricing accuracy. The position is responsible for creating and processing quotes, drafting agreements and proposals while providing sales administration support to the Commercial operation. This position reports to the Senior Sales Operations and Contracts Manager.
This position is part of the Business Operations Team and will be located in Markham – hybrid 2 days in office – 3 days WFH – In Business Operations, our vision is to ensure that every customer (internal/external) is fully supported throughout the quoting, pricing and contracting process.
In this role, you will have the opportunity to:
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Provide support to a specified Sales Region, working with Sales, Order Management Legal and Finance to obtain approval as needed
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Draft quotes and agreements in accordance with Cepheid Policies and with guidance from the Legal, Compliance and Finance teams, ensuring a proper terms and conditions review and approvals are obtained for non-standard contracts.
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Coordinate the RFP response process – from opportunity gathering to delivering a quality, timely RFP response package while interacting with the RFP Core Team members and the other support functions at Cepheid.
- Manage the contract and pricing lifecycles from start to finish - implementation in SAP and SFDC, facilitating compliance checks, extensions, pricing discrepancies/increases and expiries etc…
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Participate in ah hoc projects as needed
The essential requirements of the job include
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Bachelor’s degree with 3 to 5 years’ experience of related work experience OR equivalent work experience with a minimum of 2 to 3 years of experience in data entry/administrative sales support/contract administration or related work;
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Strong written and verbal communication skills – attention to details;
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Ability to prioritize and influence without authority;
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Demonstrated experience in contracts management and tender/RFP management;
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Strong ability to follow procedural guidelines and respond to and/or research customer concerns or inquiries with urgency and accuracy.
It would be a plus if you also possess previous experience in:
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French an asset
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Experience with SAP and/or SFDC
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Experience with Group purchasing organization
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Knowledge of the Canadian Healthcare and customer landscape
Cepheid, a Danaher company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at danaherbenefitsinfo.com.
When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.
Danaher is committed to a diverse and inclusive culture where everyone feels they belong and all voices are heard. We believe in our associates and the unique perspectives they bring to every challenge, which is why we’ll empower you to push the boundaries of what’s possible.
If you’ve ever wondered what’s within you, there’s no better time to find out.
When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
If you’ve ever wondered what’s within you, there’s no better time to find out.