BMW Group Financial Services UK is looking for a Sales Operations Executive, this is a part time position of upto 4 days per week. This role is based at the Summit ONE Campus in Farnborough.
BMW Group Financial Services UK is the result of two sister Financial Services’ businesses based at the Farnborough Campus coming together over the past 18 months as part of our EVOLVE (or ONE-SF) journey. Hence from January 2023 we are ‘One Organisation’ which is responsible for a number of external, customer-facing brands.
We are just getting started on our incredibly exciting journey as a Customer Driven Organisation and as one organisation we are best positioned to succeed in a rapidly changing business environment. Coming together has enabled us to:
- Combine our collective capabilities and talents to focus on innovation, digitisation and simplifying customer and partner interactions
- Make the customer experience our primary differentiator with one market approach, one holistic customer view and one product and service portfolio
- Reshape our mobility services to better respond to the changing business environment
We are authorised and regulated by the Financial Conduct Authority.
To our customers and externally we remain separate brands:
Alphabet is Europe’s leading provider of Business Mobility services; we help our Corporate, SME and Public Sector customers meet the changing business travel needs of their employees. We provide innovative products and services that are radically changing the way organisations finance, manage and use their company vehicles. We are also a key player in the growth of low and zero emission vehicles in the UK.
BMW Group Financial Services offers a comprehensive suite of vehicle finance products as well as providing a range of insurance and protection solutions. We are responsible for brands such as BMW Financial Services, MINI Financial Services and BMW Motorrad Financial Services.
ALPHERA Financial Services launched in 2006 as a subsidiary of the BMW Group, ALPHERA is an award-winning, world-leading company that provides flexible finance and insurance products to over 200,000 customers through a network of over 1,500 specialist business Partners.
Our ALPHERA business line also manages our two ultra-high net worth finance brands: Rolls-Royce Motor Cars Financial Services and Aston Martin Financial Services.
Sales Operations Executive – Part Time
The role holder will be responsible for final checks of sales documentation to ensure AL-UK meets its regulatory and business obligations in this area as required. In addition, the role holder will undertake robust and effective primarily desk based 1st line oversight of all Alphabets introducing partners.
The role holder will help to deliver the monitoring plan by conducting oversight activity of Introducers to help ensure compliance with key regulatory obligations, primarily the set up of new brokers to ensure adequate due diligence and system access requirements are met.
Linked to this is the reporting and escalation of observations to key stakeholders including Compliance and risk to ensure that any non-compliance, customer detriment or regulatory risk is notified so it can be addressed promptly.
You will be responsible for:
- Conducting checks on sales documentation submitted by introducing partners to ensure it meets Alphabets requirements on a timely basis as needed.
- Undertaking desk based oversight of the introducers Alphabet uses to help assesses their adherence to key regulatory areas that they are expected to follow.
- Co-ordinating with AJ-UK to confirm any changes required to agreements, making the amendments and testing single level agreements to ensure the correct agreement is generated for the customer.
- Co-ordinating the process to ensure new Partners undergo effective due diligence, system access and SF1-UK records are maintained.
- Providing support to introducing partners by giving guidance on requirements to support closure of any recommendations made by an audit function or external firm.
- Updating relevant systems accurately and in a timely manner with outcomes as required.
- Providing regular updates on activities and reporting of performance.
Skills & Experience
- Proven experience and knowledge of financial services within a quality and/or oversight environment
- SAF Expert level achieved and maintained
- Computer literate with sound knowledge of all Microsoft Packages
- Ability to communicate at all levels both internally and externally
- Ability to work under pressure and multitask
- High attention to detail is essential
- Self-motivated, organised and confident in taking the lead where required.
- Ability to identify core issues from a broad range of sources and recommend fit for purpose solutions
- A good knowledge of regulatory requirements impacting the business and/or willingness to learn them
- Strong verbal/written communication and report writing skills
- Able to self-manage and identify escalation points
- Ability to accurately handle and understand data for reporting purposes.
- Please note this is a 0.8 part time job share – up to 4 days a week **
In 2023 BMW Group Financial Services UK was recognised as a Top Employer. We invest in our employees and embrace a culture of flexible working as well as promoting a positive, supportive culture and working environment. We are based in prestigious offices in Farnborough that provide a great place to work with good people and an exciting, engaging, industry leading brand.
At BMW Group, we are committed to offering our employees the right balance between work and personal life. We pride ourselves on being a flexible employer and for most roles, it could be possible to agree flexible hours, job share, compressed hours or part-time working hours and so please discuss your individual requirements as part of the application process so we can try to agree a suitable arrangement. [For this role, we also support a hybrid model which combines remote and office working.]
All applications should include an up to date CV.
Successful candidates will be required to complete background checks.
Closing date for applications: 26 th May 2023
We are proud to be a part of the Disability Confident scheme. The scheme supports employers to make the most of the talents disabled people can bring to the workplace.
Primary Location
GB-Farnborough
Job
Sales & Distribution
Organization
BMW Financial Services (GB) Ltd.
Job Type
General
Job Level
Associate
Schedule
Full-time
Job Posting
16-May-2023