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We are seeking an experienced Revenue Operations leader to drive revenue growth, operational efficiency, and cross-functional alignment across all revenue functions at SAP Signavio. Operating in a General Manager setup, the COO team is in support of all revenue aspects, incl. presales, sales enablement, specialist sales, customer success, alliances, strategic customer advisory, services and marketing. The role of revenue operations leader reports into the SAP Signavio COO & Chief Partner Officer alongside peer teams driving “strategy-to-execution” and “high-impact programs” as well as alliances related parts of the business.
The ideal candidate will have a strong background in sales or customer success operations. As the Global Head of Revenue Operations, you will be responsible for overseeing the end-to-end revenue generation process, optimizing systems and processes, and collaborating closely with the sales, marketing, and customer success teams to achieve our hypergrowth objectives.
What You’ll Do
- You develop and implement a comprehensive RevOps strategy that aligns sales, marketing, and customer success functions, ensuring they work collaboratively towards shared pipeline, revenue and adoption goals
- You optimize processes, systems, and collaboration across the entire customer lifecycle to improve efficiency, reduce costs, and drive sustained revenue growth
- You establish, track, and report on KPIs related to revenue growth, customer acquisition cost, customer lifetime value, and other relevant metrics to measure the success of RevOps initiatives
- You own the global demand management framework, setting the rhythm for execution with business development functions in the region as well as marketing
- You develop and maintain strong relationships with key stakeholders across the organization, fostering a culture of collaboration, transparency, and continuous improvement
- You act as two-in-a-box for critical cadences such as revenue and adoption forecast calls, QBRs, Q+1s etc. alongside respective unit leaders, driving accuracy in the discipline and rigor when needed
- Your team serves as sparring partner to regional sales leadership, marketing and customer success leadership and various operations roles within SAP Signavio and the wider SAP functions
- You identify needs for enablement initiatives and dedicated GTM acceleration programs that empower sales, marketing, and customer success teams to outperform a hypergrowth business case
- You’re a team player who can contribute across the business and sees decentralized execution power as a strong plus
- You stay current on industry best practices, trends, and technologies to ensure that the RevOps function remains agile, innovative, and competitive
What You Bring
- You have 5+ years of team leadership experience
- You possess significant years of experience in revenue operations, sales operations, or customer success operations; preferably within a SaaS company
- You have a proven track record of driving revenue growth and operational efficiency through process optimization, cross-functional alignment, and data-driven decision-making
- You possess strong knowledge of SaaS metrics, KPIs, and best practices, across all phases of the customer lifecycle with a strong bias for revenue retention and sustainable growth
- You have experience with CRM, marketing automation, and customer success technology platforms (e.g., SAP CX, Hubspot, Gainsight)
- You have exceptional analytical, problem-solving, and strategic thinking skills
- You can manage multiple projects, priorities, and stakeholders in a fast-paced, dynamic environment
Meet Your Team
Building on the intelligent enterprise strategy, SAP Signavio set out to support and accompany SAP customers in navigating through their digital transformation by helping them understand and improve their business processes.
#SAPBPICareers #businessprocessintelligence #signavio #bpi
We build breakthroughs together
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.
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SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
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Requisition ID: 373647 | Work Area: Presales | Expected Travel: 0 - 10% | Career Status: Management | Employment Type: Regular Full Time | Additional Locations: Virtual - Germany