Revenue Operations Specialist

Role: Specialist, Revenue Operations

Location: Gurgaon

About Darwinbox

Darwinbox is Asia's fastest-growing HR technology platform, designing the future of work by building the world's best HR tech, driven by a fierce focus on employee experience and customer success, and continuous, iterative innovation. we are the preferred choice of 800+ global enterprises to manage their 2 million+ employees across 100+ countries.

Darwinbox's new-age HCM suite competes with local as well as global players in the enterprise technology space (such as SAP, Oracle, and Workday). The firm has acquired notable customers ranging from large conglomerates to unicorn start-ups: Vedanta, Mahindra, Glenmark, Adani Wilmar, Swiggy, DLF, Crisil, CRED, JG Summit Group, Cebu Pacific Air, Nivea, etc.

The vision of Darwinbox is to build a world-class product company from Asia and is backed by marquee global investors like Salesforce, Sequoia Capital, and Lightspeed Venture Partners and Microsoft.

Responsibilities

Serve as the connective tissue between Sales, Marketing, Product Management, Engineering, Customer Success, Finance, Business Analysis, and other internal groups, working to share knowledge and drive people towards a common goal.

Assisting the founders & leadership group in developing and implementing the organization's strategic goals and initiatives. This involves analyzing market trends, competitive landscapes, and internal capabilities to ensure the company is on track to achieve its org wide OKRs.

The day-to-day projects can be divided into below workstreams:

Data/Dashboards and Business Intelligence

• Conceptualize, build, and maintain executive-level reporting, including weekly, monthly, quarterly board reviews to drive improvements and align leadership.
• Develop and utilize frameworks to help structure the team’s thinking, drive visibility, and facilitate alignment. Build a solid understanding of business to evaluate new market, monetization, and optimization opportunities.

Processes and Systems

• You will be working directly with multiple stakeholders and management to diagnose issues, resolve them and improve processes to minimize complexities and optimize performance.
• Leading the initiatives for bringing in new and improved Technologies and tools to bring in process efficiencies across business functions
• Lead execution against recommendations quickly and with flawless accuracy. Take complete ownership of projects/programs from ideation to delivery - business case, scope, cost, schedule, action cycles, risks, issues, decisions, interdependencies, and milestones.

Planning and Forecasting

• Undertake strategic and revenue impacting projects aimed at understanding and improving margins for the business.
• Act as a consultant and provide recommendations on Sales / Marketing related processes
• You will be working on the growth/revenue metrics and driving the initiatives, both independently and along with the team
• You will be responsible for managing operations to ensure efficiency and effectiveness of the company’s sales / Marketing function by building various metrics and drawing actionable insights for the leadership

Requirements:

• Graduate / post graduate or equivalent degree
• 2 to 5yrs experience
• Strong analytical and problem-solving skills, with the ability to multitask
• Excellent collaboration skills, with the ability to work effectively with cross-functional teams
• Proficiency in spreadsheet tools (MS Excel, Google Sheets)
• Knowledge of statistical concepts and business principles
• Knowledge & understanding about CRM will be a plus point