Hilton or Marriott Sales Experience is a Must.
Sales operations managers are responsible for overseeing the day-to-day activities of their hotel's sales. They commonly work with a team of individuals who handle everything from lead generation to customer service. Sales operations managers may also be tasked with developing and implementing new strategies to improve overall performance. This might include anything from creating better training programs for employees to improving internal processes or systems that support sales efforts. Sales operations typically has a wide range of responsibilities, which can include:
Working with the executive team to develop a sales department strategy aligned with company goals
Developing and maintaining effective relationships with existing clients and identifying potential new clients within each client’s industry
Coordinating sales activities with marketing activities to ensure that both departments are working together to achieve common goals
Interacting with external vendors to ensure that all vendor contracts are signed, terminated as needed, and renewed on time
Managing employee performance as it relates to sales goals by providing feedback, identifying training needs, and offering support where needed
Developing strategies for improving sales performance through increased sales volume or higher margins on existing sales
Analyzing data from various sources—including metrics from CRM software, website statistics, call logs, emails, etc.—to identify trends or opportunities for improvement
Planning and coordinating events such as trade shows, conventions, and webinars
Using technology solutions such as CRM software to track leads and manage customer relationships
Sales Operations Skills- Sales operations managers need the following skills in order to be successful:
Communication: You may be responsible for communicating with a variety of individuals, including sales representatives, managers and executives. Effective communication can help you convey information to others in a way that they understand. It can also help you understand the needs of others and respond accordingly.
Organization: Organization is another skill that can help you in your career in sales operations. This is because you may be responsible for managing multiple projects at once, including sales campaigns, marketing campaigns and other initiatives. Having strong organizational skills can help you manage your time and responsibilities effectively.
Leadership: Leadership skills can help you to motivate your team and encourage them to perform well. You can use your leadership skills to help you to develop a strategy for your sales team and help them to achieve their goals. Leadership skills can also help you to manage your team effectively and ensure that everyone is working together.
Problem-solving: Problem-solving skills allow you to identify issues and develop solutions to overcome them. You may be responsible for resolving issues that arise in the sales department. For example, if a sales representative is having difficulty closing a deal, you may be the person they turn to for help. Your problem-solving skills can help you identify the issue and offer a solution that helps the representative close the deal.
Data analysis: Data analysis is the ability to interpret information and draw conclusions from it. You may be responsible for analyzing sales data to determine if a sales team is meeting its goals. You may also analyze data to determine if a sales strategy is working and if it needs to be changed.
Sales operations managers spends most of his or her time at the hotel, working with other members of the team to develop strategies and plans for achieving sales goals. He or she also meets with clients, either in person or via teleconference, to discuss their needs and how the company’s products or services can meet those needs. Sales operations also works with the marketing team to develop promotional materials and pricing strategies.
Job Types: Full-time, Part-time
Pay: From $25.00 per hour
- Employee discount
- Health insurance
- Paid time off
- Monday to Friday
- Weekend availability
Supplemental pay types:
Ability to commute/relocate:
- Saratoga, CA 95070: Reliably commute or planning to relocate before starting work (Required)
- Hotel management: 1 year (Preferred)
- Hospitality: 1 year (Preferred)
Work Location: In person