Our client (Global surveillance and CCTV manufacturer) is looking for a Business Operations Specialist to consolidate and report on sales data, calculating and verifying rebates paid out to Distributors. On a wider scale, the job is to support the team to play the role of coordinating company’s sales strategy in conjunction with our regional sales teams and adding value.
Key Objectives and Responsibilities:
Rebate Management- Calculate and verify the Partner and Project Support Rebate claims from Distributors on a monthly basis Communicate and liaise directly with the Distributor ensuring the accuracy of the claims and the sell-out data provided Raise internal rebate payment approvals for the final revised rebate claims Partner Program Support Monitor and liaise with the Sales Team in regards to the STEP Partners, ensuring customer info accuracy Respond to enquiries related to Partner Status, grading and benefits
Sales Reports and Analysis- Analyse and report on Sales - Work closely with the Sales Teams to monitor performance of major distributors based on their Sales Consolidate Sell-out Report - Consolidate / Produce / Analyse Sell-out Data - Evaluate and Monitor Partner performance and project sales based on the Sell-Out received Archiving and Managing Team Folders and Files
Updating CRM / Projects- Assist in keeping customer and project data within CRM system up to date Assist to resolve issues and improve CRM based on user feedback Support the management of projects in conjunction with the Sales team
- Support in preparation of relevant materials and data for meetings Respond to sales enquiries received via the Sales team and/or directly from the Customers Other ad hoc duties associated with the support role.
Experience & Qualification Requirements:- Educated to degree level and Experience using CRM systems Computer literate with strong Microsoft Office skills, with particular focus on Excel and PowerPoint Excellent communication skills, with the ability to communicate effectively at all levels of the business and with customers in a clear and concise manner Strong administration and organisation skills Positive, can do attitude and Ability to remain calm and work in a dynamic and fast paced environment Exceptional attention to detail