Sales Support/Deal Desk Specialist, EverHealth – REMOTE US
EverCommerce [Nasdaq: EVCM] is a leading service commerce platform, providing vertically tailored, integrated SaaS solutions that help more than 600,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. Specializing in Home & Field Services, Health Services, and Fitness & Wellness industries, EverCommerce solutions include end-to-end business management software, embedded payment acceptance, marketing technology, and customer engagement applications.
We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/en
We are looking for a Sales Support/Deal Desk Specialist to support the sales team in the processing of paperwork and ultimately, our deal process. The EverHealth Sales Team is currently comprised of five different solution segments (DrChrono, iSalus, CollaborateMD, Updox, and Charge Capture powered by MDTech) but the vision is to bring these different teams, processes, and policies together as One EverHealth Sales Team. The portfolio of products include EHR, Practice Management, RCM services, practice communication tools, patient engagement tools, and mobile charge capture.
As a member of the EverHealth Sales Team, the Deal Desk Specialist is responsible for leading and driving the management of the deal process for EverHealth Sales, providing administrative and logistical support to the sales team. The ideal candidate will have an in-depth understanding the deal process and a proven track record of handling paperwork and using appropriate systems to get deals over the finish line and handed off smoothly to accounting and implementation. You can thrive in a fast-paced environment, are flexible and comfortable with changing priorities, can distill large amounts of information into simple concepts, and can build effective working relationships cross-functionally. This role will initially report to the SVP of Sales but may grow to be a part of our sales enablement and operations team.
Order processing and entry, including validation of appropriate data entry and capture in relevant systems, including CRM Tools Salesforce and HubSpot
Contract generation, ensuring compliance to process and policy, including pricing/discounting and legal policies
Provisioning of provider licenses and set-up
Passive renewal management
Responding to inbound requests and queries from the sales team
Skills and Experience needed for success in this role:
Bachelor’s degree required
Minimum 1 year of work experience in a relevant role, such as sales/business/revenue operations, sales analysis, pipeline strategy, or/or sales strategy, with preference towards experience at a SAAS company and/or healthcare technology company
Process and data-driven with a strong analytical mindset
Expert in both managing process and maintaining its integrity
Excellent communication skills, both verbal and written
CRM experience and related tech stack experience
Attention to detail with a drive to deliver high-quality, high-impact outcomes
Strong aptitude for learning new technologies and leveraging tools of the trade
The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.
Benefits and Perks:
Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
Continued investment in your professional development through Udemy
Robust health and wellness benefits, including an annual wellness stipend
401k with up to a 4% match and immediate vesting
Flexible and generous (FTO) time-off
Employee Stock Purchase Program
Student Loan Repayment Program
The target compensation for this position is $55k USD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.
EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!