Role Definition:
We are seeking a driven Manager of Sales Operations with a passion for project management and an interest in technical products to play a key role in client onboarding by supporting internal and external partnerships. The candidate will be responsible from initial product scope definition to final delivery of the project.
Responsibilities
- Work hand in hand with business development and buyers to ensure proper Procurement and Pricing
- Build and coordinate execution of customer quotes between various departments
- Source parts, analyse supplies and prepare quotations
- Collaborate with the buyers to ensure complete follow-up on proposals, program deliverables and issue resolutions, while ensuring that the information is accurately transmitted to the customer
- Provide advanced technical support both for internal and external customers as well as vendors
- Work with the procurement team to ensure materials are received on time
- Monitor and expedite customer orders; liaise on a regular basis with several departments to ensure smooth order flow and on time delivery
- Update SAP system
- Support outside sales reps and agents
- Field customer emails and inquiries
- Perform other duties as required
Qualifications
- Demonstrated experience in Project Management or similar position
- Bilingual (English & French) with excellent communication skills
- Excellent interpersonal and problem solving skills, creativity and ability to engage various teams
- Dynamic, driven and wiling to learn with the ability to work in a fast-paced, changing environment
- Capacity to manage priorities in a context of multiple and complex project deliveries
- Ability to travel occasionally to develop targeted customers
- Experience with SAP systems an asset
- Experience in aerospace, telecommunication, oil and gas, defence, industrial equipment, automotive and medical environment an asset
- Strong computer literacy especially Excel
Job Type: Full-time
Salary: $25.00-$35.00 per year
Schedule:
Work Location: In person